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TROUBLESHOOTING |
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Troubleshooting | (part 6) |
Problem | Cause and solution | Page | |
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| If scanning is not possible, shut down your computer, turn off the machine's |
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| power switch, and unplug the machine's power cord. Next, start your computer, | - | |
| restore power to the machine, and try scanning again. If scanning is still not | ||
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| possible, check the following items. |
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| Your application is not TWAIN/WIA compliant. |
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Unable to scan the image. | → If your application is not TWAIN/WIA compliant, scanning will not be possible. Make | - | |
| sure your application is TWAIN/WIA compliant. |
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| You have not specified all scanning preferences appropriately. |
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| → Scanning a large area in full color at high resolution results in a large amount of data | - | |
| and extended scanning times. The scanning preferences should be set appropriately | ||
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| for the type of original to be scanned, i.e., Web page (monitor), Photo, FAX, or OCR. |
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| Your computer does not meet the system requirements for the USB 2.0 interface |
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| Operation | ||
Scanner transfer speed is slow. | → See "System requirements for USB 2.0 | ||
Manual | |||
| configure your system as required for USB 2.0, and then set "USB2.0 MODE | ||
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| SWITCH" in the user programs to |
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CONTENTS | I N D E X | 34 |
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