Additional Information
Symptom | Check these items |
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Color is not uniform | • Degauss the monitor (page 15). |
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| If you place equipment which generates a magnetic field, such as a loudspeaker, near |
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| the monitor, or you change the direction of the monitor, color may lose uniformity. |
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| The degauss function demagnetizes the metal frame of the CRT to obtain a neutral |
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| field for uniform color reproduction. If a second degauss cycle is needed, allow a |
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| minimum interval of 20 minutes for the best result. |
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You cannot adjust the | • If the control lock function is set to on, set it to off using the OPTION OSD (page 16). |
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monitor with the buttons on |
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the front panel |
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White does not look white | • Adjust the color temperature (pages 12 – 13). |
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| • Check that the 5 BNCs are connected in the correct order (from left to right: Red– |
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Screen image is not centered | • Press the ASC button (page 7). |
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or sized properly | • Adjust the size or centering (page 10). |
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| • Some video modes do not fill the screen to the edges. This problem tends to occur with |
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| certain video boards. |
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Edges of the image are | • Adjust the geometry (page 11). |
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curved |
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White lines show red or blue • Adjust the convergence (pages 13 – 14). |
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shadows at edges |
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Picture is fuzzy | • Adjust the contrast and brightness (page 9). |
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| • Degauss the monitor (page 15). |
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| If you place equipment which generates a magnetic field, such as a loudspeaker, near |
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| the monitor, or you change the direction of the monitor, color may lose uniformity. |
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| The degauss function demagnetizes the metal frame of the CRT to obtain a neutral |
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| field for uniform color reproduction. If a second degauss cycle is needed, allow a |
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| minimum interval of 20 minutes for the best result. |
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| • If red or blue shadows appear along the edges of images, adjust the convergence |
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| (pages 13 – 14). |
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| • If the moire is cancelled, the picture may become fuzzy. Decrease the moire |
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| cancellation effect (pages 13 – 14). |
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Picture bounces or has wavy • Isolate and eliminate any potential sources of electric or magnetic fields. Common |
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oscillations | causes for this symptom are electric fans, fluorescent lighting or laser printers. |
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| • If you have another monitor close to this monitor, increase the distance between them |
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| to reduce the interference. |
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| • Try changing the direction of the monitor. For example, if it is facing South, turn it so |
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| that it is facing East. |
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| • Move the monitor away from power lines or place a magnetic shield around it. |
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| • Try plugging the monitor into a different AC outlet, preferably on a different circuit. |
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Picture is flickering | • Set the refresh rate on the computer to obtain the best possible picture by referring to |
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| your computer’s manual. |
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Picture appears to be | • Eliminate the use of video cable extensions and/or video switch boxes if this symptom |
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ghosting | occurs. Excessive cable length or a weak connection can produce this symptom. |
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Wavy or elliptical (moire) | • Cancel the moire (pages 13 – 14). |
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pattern is visible | The moire may be modified depending on the connected computer. |
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| • Due to the relationship between resolution, monitor dot pitch and the pitch of some |
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| image patterns, certain screen backgrounds sometimes show moire. Change your |
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| desktop pattern. |
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Two fine horizontal lines | • These wires stabilize the vertically striped aperture grille (page 19). This is not a |
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(wires) are visible | malfunction. |
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Hum is heard right after the • When the power is turned on, the |
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power is turned on | degauss cycle is activated (3 seconds), a hum may be heard. The same hum is heard |
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| when the monitor is manually degaussed. This is not a malfunction. |
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