Sony HDR-AX2000E Troubleshooting

79

Troubleshooting

Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, follow the flow chart below.

•Power sources/LCD screen/Wireless Remote Commander···p.79

•Mem ory card···p. 81

•Recor ding···p. 82

•Pla yback···p. 85

•Con necting to TV···p. 86

•Dubb ing/Editing/Connecting to other devices···p. 87

•Connecting to a computer···p. 87

The power does not turn on or abruptly turns off.

•Attach a charged battery pack to the camcorder (p. 13).

•Us e the AC Adaptor to connect to a wall outlet (wall socket) (p.13).

The camcorder does not operate even when the power is set to on.

• Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack,

then reconnect it after about 1 minute.

• Press the RESET button (p. 108) using a sharp-pointed object.

The camcorder gets warm.

• The camcorder may get warmer while you use it. This is not a malfunction.

The CHG lamp does not light up during charging the battery pack.

•S et the POWER switch of the camcorder to OFF (CHG) (p.13).

•Attach the battery pack correctly (p. 13).

•C onnect the power plug to the wall outlet (wall socket) correctly.

•Th e charging of the battery pack is completed (p.13).

1Check your camcorder, referring to the items on pages 79 to 87.

2Disconnect the power source, reconnect the power source after about 1 minute and tur n

on your camcorder.

3Press the RESET button (p. 108) with a pointed object, then turn on your camcorder.

This operation will reset the date, time and area settings.

4Consult your Sony dealer or local authorized Sony service facility.

Power sources/LCD screen/Wireless Remote Commander

Continued ,

Contents

Main Digital HD Video Camera Recorder HDR-AX2000E Operating Guide Read this first FOR CUSTOMERS IN EUROPE CAUTION To handle the recorded images on your computer Replace the battery with the specified type only. Otherwise, fire or injury may result. For customers in the U.S.A. Regulatory Information Notes on use Read this first (Continued) CAUTION Note Battery pack Size of memory card you can use with your camcorder Using the camcorder About menu items, LCD panel, viewfinder, and lens Read this first (Continued) About temperature of your camcorder and battery pack On recording On playing back movies Discs recorded with high definition image quality (HD) Save all your recorded image data Format the recording media using [MEDIA FORMAT] if images are not recorded or played back properly Note on disposal/transfer About the operation of the camcorder Table of Contents Getting Started Recording/Playback Operating the menu ......................................................... .....61 Editing Using the Menu Connecting with a Computer Page Step 1: Checking supplied items Step 2: Attaching the lens hood with lens cover Step 3: Charging the battery pack 1 2 3 4 5 Step 3: Charging the battery pack (Continued) After charging the battery To remove the battery pack To store the battery pack Step 4: Turning the power on and holding your camcorder properly 1 2 3 To turn off the power Step 5: Adjusting the LCD panel and viewfinder To turn off the LCD backlight to make the battery last longer LCD panel Step 4: Turning the power on and holding your camcorder properly (Continued) When the picture in the viewfinder is hard to see Viewfinder Step 6: Setting the date and time 1 2 3 4 Step 7: Inserting a memory card 1 2 Step 7: Inserting a memory card (Continued) To eject the memory card Lightly push the memory card once. Selecting the memory card slot to be used for recording zTips Recording Your camcorder records movies on memory cards. Do the following steps to record movies. 1 2 3 Recording (Continued) To continue recording on memory cards, one after another (Relay recording) Page To change the setting Selecting the recording format Recording (Continued) Changing the settings of your camcorder recordings Adjusting the zoom Using the power zoom lever Using the handle zoom Using the zoom ring 1 2 To restore automatic adjustment Adjusting the focus manually Using automatic focus temporarily (Push auto focus) Adjusting the image brightness Adjusting the iris To adjust the iris automatically To adjust the gain automatically Adjusting the shutter speed Adjusting the gain To adjust the shutter speed automatically Adjusting to natural color (White balance) 1 2 3 To save the adjusted white balance value in memory A or B To adjust the white balance automatically 1 2 3 To cancel the picture profile recording To change the picture profile Page GAMMA To select a gamma curve. To set items for the white balance shift. COLOR MODE To set type and level of colors. DETAIL To set items for the detail. To reset the picture profile to the default setting. SKINTONE DETAIL To adjust the detail of skintone areas to redu ce wrinkles. Audio setup Channel setting When the CH1 switch is set to INT MIC Adjusting the volume To restore automatic adjustment 2 3 4 To change the setting Setting the headphone sound Page Assigning the functions to the ASSIGN buttons 2 3 Page Playback 1 2 3 Playback (Continued) To adjust the volume Viewing still images To return to the recording mode Playback (Continued) Changing/checking the settings in your camcorder Changing the screen Displaying recording data (Data code) 1 Changing/checking the settings in your camcorder (Continued) 2 To hide the display Displaying the settings in your camcorder (Status check) Connecting a monitor or a TV Jacks on your camcorder Connecting a monitor or a TV (Continued) Connecting to a high definition TV Page Connecting a monitor or a TV (Continued) To set the aspect ratio according to the connected TV (16:9/4:3) Select (REC/OUT SET) t [VIDEO OUT] t [TV TYPE] and the aspect ratio to match your TV (p.70). Connecting to a 16:9 (wide) or 4:3 TV When connecting to your TV via a VCR If your TV/VCR has a 21-pin adaptor (EUROCONNECTOR) Operating the MODE menu Protecting recorded images (Protect) 2 3 4 To undo the protection of movies and still images Using the Playlist of movies 2 3 4 2 Capturing still images from a movie 2 3 4 5 Dividing a movie 2 3 4 Capturing still images from a movie (Continued) Deleting movies and still images 2 3 4 To delete all movies/still images at one time Formatting the memory card 2 3 4 Deleting movies and still images (Continued) Preventing data on the memory card from being recovered 1 2 3 4 5 6 Repairing the image database file 2 3 4 5 Operating the menu 1 2 3 4 5 6 Operating the menu (Continued) Using the Menu Menu items (CAMERA SET) menu (p.65) (REC/OUT SET) menu (p.69) Menu items (Continued) (OTHERS) menu (SMOOTH SLOW REC) menu (EDIT) menu 57) (CAMERA SET) GAIN SET AGC LIMIT MINUS AGC IRIS RING ROTATE AE SHIFT AE RESPONSE SPOTLIGHT AUTO IRIS LIMIT FLICKER REDUCE STEADYSHOT AF ASSIST HANDLE ZOOM D.EXTENDER FADER COLOR BAR x.v.Color (REC/OUT SET) REC FORMAT WIDE REC VIDEO OUT (AUDIO SET) menu AUDIO LIMIT INT MIC SET HEADPHONE OUT XLR SET M (DISPLAY SET) ZEBRA PEAKING MARKER EXPANDED FOCUS TYPE CAMERA DATA DISPLAY AUDIO LEVEL DISPLAY LCD BRIGHT LCD COLOR LCD BACKLIGHT LEVEL VF BACKLIGHT DISPLAY OUTPUT VF POWERMODE REMAINING (OTHERS) menu ASSIGN BUTTON CLOCK SET AREA SET SUMMERTIME CALIBRATION LANGUAGE BEEP Saving images with a computer Preparing a computer (Windows) Step 1 Checking the computer system Step 2 Installing the supplied software Content Management Utility Saving images with a computer (Continued) To disconnect your camcorder from the computer Troubleshooting Power sources/LCD screen/Wireless Remote Commander Page Memory card Recording Page Page Playback Connecting to TV Dubbing/Editing/Connecting to other devices Connecting to a computer Warning indicators and messages Self-diagnosis display/Warning indicators Memory card Warning messages Warning indicators and messages (Continued) Others Recording time of movies HD stands for high definition image quality, and SD stands for standard image quality. Recording time Approximate time available when you use a fully charged battery pack. Playing time Recording time of movies (Continued) xStandard definition image quality (SD) zTips 1 GB 10 (10) 2 GB 25 (25) 4 GB 55 (50) 8 GB 115 (105) 16 GB 235 (210) 32 GB 475 (425) Using your camcorder abroad Power supply Viewing high definition image quality (HD) movies Viewing standard definition image quality (SD) movies On TV color systems File/folder structure on the memory card Maintenance and precautions What is the AVCHD format? Recording and playback on your camcorder About the AVCHD format About the memory card On image data compatibility About the InfoLITHIUM battery pack About the remaining battery time indicator About storage of the battery pack About battery life On use and care About x.v.Color About handling of your camcorder xWhen not using your camcorder for a long time Moisture condensation xNote on moisture condensation xHow to avoid moisture condensation LCD screen xTo clean the LCD screen On adjustment of the touch panel (CALIBRATION) On handling the casing About care and storage of the lens On charging the pre-installed rechargeable battery Removing dust from inside the viewfinder 1 2 Specifications System Output connectors Input connectors Specifications (Continued) Input/Output connectors LCD screen General AC Adaptor AC-L100C On trademarks Notes on the License Specifications (Continued) On GNU GPL/LGPL applied software Identifying parts and controls Identifying parts and controls (Continued) To attach a shoulder strap Identifying parts and controls (Continued) To change the battery of the Wireless Remote Commander Wireless Remote Commander WARNING Screen indicators Upper left Upper right Center Bottom Index A B C D L M N O P U V W X Z