Condition

Explanation/Solution

 

“Black box” on screen

• You have selected a text option and no text is available (see page 38). To turn off

 

 

 

 

 

 

this feature, set the CC Display option to Off. If you were trying to select

 

 

 

 

 

 

closed captioning, select CC1 instead of Text1-4.

 

 

 

 

 

 

 

 

Black bands appear at the

• Some wide screen programs are filmed in aspect ratios that are greater than 16:9

 

edges of the screen

(this is especially common with theatrical releases). Your TV will show these

 

 

 

 

 

 

programs with black bands at the top and bottom of the screen. For more

 

 

 

 

 

 

details, check the documentation that came with your DVD (or contact your

 

 

 

 

 

 

program provider).

 

 

 

 

 

 

• Programs in 4:3 aspect ratio will have bands on left and right sides of the

 

 

 

 

 

 

screen.

 

 

 

 

 

 

• Programs broadcast in HD formats (720p and 1080i) with 4:3 content will

 

 

 

 

 

 

commonly have black bands on the left and right sides of the screen which are

 

 

 

 

 

 

added by the broadcaster (see image on left).

 

 

 

 

 

 

• Auto Wide will not expand the picture when the black bands on the sides of

 

 

 

 

 

 

the screen are added by the broadcaster. You can manually change the Wide

 

 

 

 

 

 

Mode to Wide Zoom, H Stretch or Zoom to fill the screen, which will

 

 

 

 

 

 

remain in affect until you change the channel or input or manually change the

 

 

 

 

 

 

Wide Mode again.

 

 

 

 

 

 

 

 

Certain programs on DVD or

• This is due to the digital compression of the source content used by certain

 

other digital sources display a

digital broadcasts and DVDs which may cause your TV’s screen to display less

 

loss of detail, especially during

detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear

 

fast-motion or dark scenes

on your screen. These signal compressions are more visible and are dependent

 

 

 

 

 

 

on the clarity and resolution of the TV.

 

 

 

 

 

 

 

 

Remote control does not

• To determine if the problem is with the remote control or not, press a button on

 

operate

the TV.

 

 

 

 

 

 

• Check the polarity of the batteries or replace the batteries.

 

 

 

 

 

 

• Point the remote control at the remote control sensor located at the front of the TV.

 

 

 

 

 

 

• Keep the remote control sensor area clear from obstacles.

 

 

 

 

 

 

• Fluorescent lamps can interfere with your remote control operation; try turning

 

 

 

 

 

 

off the fluorescent lamps.

 

 

 

 

 

 

 

 

Some digital cable channels

• Certain cable companies have limitations on the broadcast of digital cable

 

are not being displayed

channels. Check with your cable company for more information.

 

 

 

 

 

 

• The digital cable channel may be set to Hidden in the Show/Hide Channels

 

 

 

 

 

 

setting (see page 37).

 

 

 

 

 

 

 

 

Lost password

• Select the Password settings on the Parental Lock settings, then enter the

 

 

 

 

 

 

following master password: 4357. This password clears your previous password

 

 

 

 

 

 

and allows you to enter a new password (see page 38).

 

 

 

 

 

 

 

 

How to reset the TV to factory

• Turn on the TV. While holding down V on the remote control, press POWER

 

settings

on the TV. (The TV will turn itself off, then back on again.) Release V.

 

 

 

 

 

 

WARNING: The reset will clear all of your customized settings including the

 

 

 

 

 

 

Parental Lock setting.

 

 

 

 

 

 

 

 

TV screen feels warm

• Due to the thin profile of this television, the heat generated by the LCD panel

 

 

 

 

 

 

backlight and supporting electronics will be more noticeable. This is normal

 

 

 

 

 

 

operation and not a cause for concern.

 

 

 

 

 

 

 

Information Other

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