ConditionExplanation/Solution
No color/Dark picture/Color is not correct/The picture is too bright
| Noisy picture | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
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| Blurry picture/Poor color | • Transporting the TV from a cold to a warm location or a sudden change in room |
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| temperature may cause moisture condensation, resulting in a blurry picture or |
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| poor color. Turn off your TV and wait a few hours before powering on again. |
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No sound/Noisy sound |
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| Good picture, no sound | • Check the volume control. |
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| • Press MUTING or VOL + so that “Muting” disappears from the screen (page 20). |
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| • Set Speakers to TV Speakers in the Sound settings (see page 34). If it is |
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| set to Audio System, sound is not output from the TV’s speakers regardless of |
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| the TV’s volume control. |
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| • When using HDMI input with Super Audio CD or |
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| (Optical) may not provide an audio signal. |
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| Audio noise | • Make sure that the antenna is connected using a |
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| • Keep the antenna cable away from other connecting cords. |
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| • To avoid TV interference, make sure to use an undamaged antenna cable. |
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PC Input |
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| No Picture / No Signal | • Confirm the PC is correctly connected to the TV with either the PC IN (with an |
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| HD15 cable) or with the HDMI IN. |
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| • Ensure the output signal from the PC is one of the formats listed on page 14. |
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| • Turn the PC off. Confirm the PC connection and restart the PC. |
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| will |
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| • Verify PC Power Management is activated (see page 42). |
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| • Verify the PC is not in standby or hibernation mode. |
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| Poor Picture | • Adjust the resolution (see page 14). |
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| • Adjust Pitch and Phase. |
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BRAVIA Sync |
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I cannot find the BRAVIA Sync HDMI device connected to my TV
•Make sure that the Control for HDMI is setup on both the TV and the optional device compatible with BRAVIA Sync (see page 25).
| I cannot see my second A/V | • Only one A/V receiver may be used with the BRAVIA Sync and Control for | ||||
| receiver on the Device List | HDMI functions at one time. | ||||
| menu in HDMI Settings |
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General |
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| Wide Mode changes | • The current Wide Mode setting is automatically replaced with the 4:3 | ||||
| automatically | Default setting when you change the channel or video input, if 4:3 Default in | ||||
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| the Screen settings is set to other than Off. If you want to lock in Wide Mode |
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| selected with WIDE on the remote control, set 4:3 Default to Off in the |
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| Screen settings (see page 35). |
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| • Check the Auto Wide option in the Screen settings (see page 35). |
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| Suddenly the picture gets | • The picture gets smaller during the commercials due to the method in which the | ||||
| smaller | provider broadcasts their content. When HD content channels switch to SD | ||||
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| content (commercials), the picture may be small with a black border. |
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| • Auto Wide will not expand the picture during these content changes since the |
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| content information is regulated by the channel signal provider. You can |
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| manually change the Wide Mode if you prefer (see page 22). This setting will |
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| remain in effect until you change the channel or input or manually change the |
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| Wide Mode again. |
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| “Black box” on screen | • You have selected a text option and no text is available (see page 38). To turn off | ||||
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| this feature, set the CC Display option to Off. If you were trying to select |
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| closed captioning, select CC1 instead of |
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