Condition | Explanation/Solution | ||||
Black bands appear at the | • Some wide screen programs are filmed in aspect ratios that are greater than 16:9 | ||||
edges of the screen | (this is especially common with theatrical releases). Your TV will show these | ||||
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| programs with black bands at the top and bottom of the screen. For more |
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| details, check the documentation that came with your DVD (or contact your |
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| program provider). |
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•Programs in 4:3 aspect ratio will have bands on left and right sides of the screen.
•Programs broadcast in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster (see image on left).
•Auto Wide will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually change the Wide Mode to Wide Zoom, H Stretch or Zoom to fill the screen, which will remain in affect until you change the channel or input or manually change the
Wide Mode again.
Certain programs on DVD or | • This is due to the digital compression of the source content used by certain |
other digital sources display a | digital broadcasts and DVDs which may cause your TV’s screen to display less |
loss of detail, especially during | detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear |
on your screen. These signal compressions are more visible and are dependent | |
| on the clarity and resolution of the TV. |
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Remote control does not | • To determine if the problem is with the remote control or not, press a button on |
operate | the TV. |
| • Check the polarity of the batteries or replace the batteries. |
| • Point the remote control at the remote control sensor located at the front of the TV. |
| • Keep the remote control sensor area clear from obstacles. |
| • Fluorescent lamps can interfere with your remote control operation; try turning |
| off the fluorescent lamps. |
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Some digital cable channels | • Certain cable companies have limitations on the broadcast of digital cable |
are not being displayed | channels. Check with your cable company for more information. |
| • The digital cable channel may be set to Hidden in the Show/Hide Channels |
| setting (see page 37). |
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When playing a video game, | • Switch the Game Mode to On (see page 33). |
there is a delayed response |
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time between the controller |
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and the actual video |
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Lost password | • Select the Password settings on the Parental Lock settings, then enter the |
| following master password: 4357. The master password clears your previous |
| password and allows you to enter a new password (see page 38). |
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How to reset the TV to factory | • Turn on the TV. While holding down V on the remote control, press POWER |
settings | on the TV. (The TV will turn itself off, then back on again.) Release V. |
| WARNING: The reset will clear all of your customized settings including the |
| Parental Lock setting. |
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Information Other
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