Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing
The
1Measure how long the 1 (standby) indicator flashes and stops flashing.
For example, the indicator flashes for two seconds, stops flashing for one second, and flashes for two seconds.
2Press 1 on the TV (top side) to switch it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (duration and interval).
When it is not flashing
1Check the items in the tables below.
2If the problem still persists, have your TV serviced by qualified service personnel.
Picture
ProblemCause/Remedy
No picture (screen is dark) and no sound
•Check the aerial connection.
•Connect the TV to the mains, and press 1 on the TV (top side).
•If the 1 (standby) indicator lights up in red, press "/1.
No picture or no menu information from equipment connected to the scart connector
•Check that the optional equipment is on and press 
/
repeatedly until the correct input symbol is displayed on the screen.
•Check the connection between the optional equipment and the TV.
Double images or ghosting | • | Check aerial/cable connections. |
| • | Check the aerial location and direction. |
Only snow and noise appear on the screen
•Check if the aerial is broken or bent.
•Check if the aerial has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside).
Distorted picture (dotted lines | • Keep the TV away from electrical noise sources such as cars, motorcycles, |
or stripes) | |
| • When installing optional equipment, leave some space between the optional |
| equipment and the TV. |
| • Make sure that the aerial is connected using the supplied coaxial cable. |
| • Keep the aerial cable away from other connecting cables. |
Picture noise when viewing a TV channel
•Select “Manual Programme Preset” in the “Analogue
Some tiny black points and/or | • The picture of a display unit is composed of pixels. Tiny black points and/or | ||||||||
bright points on the screen |
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| bright points (pixels) on the screen do not indicate a malfunction. | ||||||
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No colour on programmes |
| • Select “Reset” in the “Picture” menu to return to the factory settings | |||||||
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No colour or irregular colour |
| • | Check the connection of the Y, PB/CB, PR/CR jacks of |
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when viewing a signal from the | • | Make sure that the Y, PB/CB, PR/CR jacks of |
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Y, PB/CB, PR/CR jacks of |
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