Condition | Explanation/Solution |
There is a significant | • Adjust “Volume Offset” setting in the “Sound” menu (page 40). |
difference in the output |
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volume level between |
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DIGITAL MEDIA PORT |
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input and TV or other |
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equipment input. |
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Connection Diagnostic Results |
|
“Connection successful.”does | Check Connections |
not appear. | • Use a straight cable for the LAN cable. |
| • Check if the cable is connected firmly. |
| • Check the connection between the TV and the broadband router. |
| Check Settings |
| • Change the IP address for the DNS server (see “Checking the Network |
| Connection” on page 36) while referring to the following. |
| – Contact your Internet provider. |
| – Specify the IP address of the router if you do not know the DNS of |
| your Internet provider. |
Home Network
The server cannot be found, a • Once server settings are changed, turn the TV off and on by pressing 1
| list cannot be retrieved, and | on the TV. |
| playback fails. | • Execute “Server Diagnostics” (page 37). |
|
| When using a PC as the server |
|
| • Check if the PC is turned on. Do not turn off the PC while accessing. |
|
| • If security software is installed on the server, be sure to allow |
|
| connections from external devices. For details, see the manual supplied |
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| with your security software. |
|
| • The load on the PC may be too high or the server application may |
|
| become unstable. Try the following: |
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| – Stop the server application and restart it. |
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| – Restart the PC. |
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| – Reduce the number of applications running on the PC. |
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| – Reduce the amount of content. |
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|
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| Changes on the server are not | • Sometimes changes are not applied to displays on the TV even though |
| being applied or displayed | content has been added and/or deleted on the server. If this happens, go |
| content differs from content | back up one level and try opening the folder or server again. |
| on the server. |
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|
|
|
| Photo and/or music files do | Preliminary Check |
| not appear or icons are not | • Check that the connected device supports DLNA. |
| displayed. | • Operations are not guaranteed for all servers. Also, operations differ |
|
| depending on the features of the server and the content in question. |
|
| • Turn the connected device on. |
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| Check Connections |
|
| • Check that the LAN cable and/or mains lead of the server has not |
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| become disconnected. |
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| Check Settings |
|
| • Check that the connected device is registered under “Server Display |
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| Settings” (page 36). |
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| • Check that the server is correctly configured. |
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| • Check that the selected equipment is connected to the network and can |
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| be accessed. |
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| • If the “IP Address” in “Network” under “Network Settings” is set to |
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| “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take some |
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| time to recognise a device if there is no DHCP server. Execute “Server |
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| Diagnostics” (page 37). |
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Information Additional