Other Information
Troubleshooting
If you have questions, service needs, or require | http://www.sony.com/tvsupport | ||
technical assistance related to the use of your | |||
Sony TV, please visit our website or call one of | |||
the following numbers: |
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Condition | Explanation/Solution |
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No picture |
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| No picture | • Check the Power Saving settings (see page 45). | |
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| Cannot receive any channels | • Make sure the power cord is connected securely. | |
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| • Turn on the power of the TV. | |
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| • Check antenna/cable connections. | |
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| • Make sure the Cable setting is correct for your TV signal source. | |
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| TV is locked to one channel | • Perform Auto Program to add receivable channels that are not present in the | |
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| Cannot receive or select | • Perform Auto Program to add receivable channels that are not present in the | |
| channels | ||
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| • To receive or select cable channels, make sure that Cable in the Channel | |
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| settings is set to On (see page 40). To receive or select UHF channels over an | |
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| antenna, make sure Cable is set to Off. | |
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| The TV turns off | • Check if Sleep Timer is activated, or confirm the Duration setting of Timer | |
| automatically | (see page 34). |
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| • Check PC Power Management in the General Settings (see page 45). |
No picture from some video sources
•Check the connection between the optional video equipment and the TV.
•Press INPUT on the remote control (see page 24).
•Press HOME on the remote control. Select your desired input from the
External Inputs list.
The quality of the images is not as good as what I saw at the store
•Picture quality depends on the signal content. See Quick Setup Guide (supplied) to display the best possible picture for that signal.
Double images or ghosts | • Check antenna/cable connections. |
| • Check the antenna location and direction. |
Only snow and noise appear on the screen
•Check if the antenna is broken or bent.
•Check if the antenna has reached the end of its serviceable life.
Dotted lines or stripes | • Keep the TV away from noise sources such as cars, motorcycles, or |
| • If using the |
| using the |
No color/Dark picture/Color is not correct/The picture is too bright
Noisy picture | • Make sure that the antenna is connected using the |
| supplied). |
| • Keep the antenna cable away from other connecting cords. |
| • To avoid TV interference, make sure to use an undamaged antenna cable. |
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The picture does not fill the | • Change the Display Area setting to enlarge the picture (see page 37). |
entire screen or there are |
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flashing lines around the |
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edges of the screen |
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