Condition

Explanation/Solution

No sound/Noisy sound

 

 

 

 

 

Good picture, no sound

• Check the volume control.

 

 

• Press MUTING or VOL + so that “Muting” disappears from the screen

 

 

(see page 22).

 

 

• Disconnect your headphones.

 

 

• Set Speakers to TV Speakers in the Audio Options settings (see page 39).

 

 

If it is set to Audio System, sound is not output from the TV’s speakers

 

 

regardless of the TV’s volume control.

 

 

• When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL OUT

 

 

(Optical) may not provide an audio signal.

 

 

 

 

Audio noise

• Make sure that the antenna is connected using the 75-ohm coaxial cable (not

 

 

supplied).

 

 

• Keep the antenna cable away from other connecting cords.

 

 

• To avoid TV interference, make sure to use an undamaged antenna cable.

 

 

 

PC Input

 

 

 

 

 

No Picture / No Signal

• Confirm the PC is correctly connected to the TV with either the PC IN (with

 

 

HD15-HD15 cable with ferrite core (not supplied)) or with the HDMI IN.

 

 

• Ensure the output signal from the PC is one of the formats listed on page 16.

 

 

• Turn the PC off. Confirm the PC connection and restart the PC. Plug and play

 

 

will auto-detect the TV and correctly set up PC timing.

 

 

• Verify PC Power Management is activated (see page 45).

 

 

 

 

Poor Picture

• Adjust the resolution (see page 16).

 

 

• Adjust Pitch and Phase.

 

 

 

General

 

 

 

 

 

Wide Mode changes

• The current Wide Mode setting is automatically replaced with the 4:3

 

automatically

Default setting when you change the channel or video input, if 4:3 Default in

 

 

the Screen settings is set to other than Off. If you want to lock in Wide Mode

 

 

selected with the WIDE button on the remote control, set 4:3 Default to Off in

 

 

the Screen settings (see page 37).

 

 

• Check Auto Wide in the Screen settings (see page 37).

 

 

 

 

Suddenly the picture gets

• The picture gets smaller during the commercials, this is due to the method the

 

smaller

provider broadcasts their contents. When HD content channels switch to SD

 

 

definition content (commercials), the picture may be small with a black border.

 

 

 

 

“Black box” on screen

• You have selected a text option and no text is available (see page 41). To turn off

 

 

this feature, set CC Display to Off. If you were trying to select closed

 

 

captioning, select CC1 instead of Text1-4.

 

 

 

 

Black bands appear at the

• Some wide screen programs are filmed in aspect ratios that are greater than 16:9

 

edges of the screen

(this is especially common with theatrical releases). Your TV will show these

 

 

programs with black bands at the top and bottom of the screen. For more

 

 

details, check the documentation that came with your DVD (or contact your

 

 

program provider).

 

 

• Programs in 4:3 aspect ratio will have bands on left and right sides of the

 

 

screen.

 

 

 

 

Certain programs on DVD or

• This is due to the digital compression of the source content used by certain

 

other digital sources display a

digital broadcasts and DVDs which may cause your TV’s screen to display less

 

loss of detail, especially during

detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear

 

fast-motion or dark scenes

on your screen. These signal compressions are more visible and are dependent

 

 

on the clarity and resolution of the television.

 

 

 

 

When playing a video game,

• Set the Game/Text Mode to ON (see page 38).

 

there is delay between the

 

 

remote control and the actual

 

 

video

 

 

 

 

Information Other

(Continued)

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