
| 
 | Other Information | 
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 | 
| Problem | Possible Remedies | 
| Remote control does not | ❑ If you replaced the batteries to the remote recently, the code numbers for the video | 
| operate  | equipment may need to be reset. | 
| equipment | ❑ There may be more than one code for the equipment that you are attempting to | 
| 
 | operate. | 
| 
 | ❑ There is a possibility that some  | 
| 
 | Sony TV remote. You may need to use the equipment’s original remote control. | 
| 
 | 
 | 
| Problem | Possible Remedies | |
| Problems using CableCARD | ❑ | Check that the CableCARD device is inserted properly (see pages  | 
| device or CableCARD services | ❑ | The CableCARD device must be activated by your local cable TV provider before | 
| 
 | 
 | you can receive digital cable TV services. See the activation instructions on pages | 
| 
 | 
 | |
| 
 | ❑ | Check the Diagnostics and CableCARD setting options (see page 91). (This can | 
| 
 | 
 | be useful in providing information to an authorized technician or repair person.) | 
| 
 | ❑ | Contact your cable TV provider. | 
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 | 
 | 
 | 
| Problem | Possible Remedies | 
| No picture (screen not lit), no | ❑ If your TV does not turn on and a red light keeps flashing, your TV may need | 
| sound | service. Call your local Sony Service Center. | 
| 
 | ❑ Make sure the power cord is plugged in. | 
| 
 | ❑ Press POWER on the right side of the TV. | 
| 
 | ❑ Press TV/VIDEO to cycle through the connected video sources. | 
| 
 | ❑ Try another channel; it could be station trouble. | 
| 
 | 
 | 
| Dark, poor or no picture | ❑ Adjust the Picture Mode option in the Video setting (see page 71). | 
| (screen lit), good sound | ❑ Adjust the Brightness option in the Video setting (see page 71). | 
| 
 | ❑ Check the antenna/cable connections. | 
| 
 | 
 | 
| No color/dark picture/color is | ❑ Adjust the Color option in the Video setting (see page 71). | 
| not correct | 
 | 
| 
 | 
 | 
| Only snow and noise appear on | ❑ Check the antenna/cable connections. | 
| the screen | ❑ Try another channel; it could be station trouble. | 
| 
 | ❑ Press ANT to change the input mode (see page 42). | 
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 | 
 | 
| Dotted lines or stripes | ❑ Adjust the antenna. | 
| 
 | ❑ Move the TV away from noise sources such as cars, neon signs, or hair dryers. | 
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 | 
 | 
| Double images | ❑ Using a highly directional outdoor antenna or a cable may solve the problem. | 
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 | 
| “Black box” on screen | ❑ You have selected a text option in the Setup setting and no text is available. (See | 
| 
 | page 85 to reset Setup selections.) To turn off this feature, set the Caption Vision | 
| 
 | option to Off. If you were trying to select closed captioning, select CC1 instead of | 
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 | |
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 | 
(Continued)
93