| Other Information |
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Problem | Possible Remedies |
Remote control does not | ❑ If you replaced the batteries to the remote recently, the code numbers for the video |
operate | equipment may need to be reset. |
equipment | ❑ There may be more than one code for the equipment that you are attempting to |
| operate. |
| ❑ There is a possibility that some |
| Sony TV remote. You may need to use the equipment’s original remote control. |
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Problem | Possible Remedies | |
Problems using CableCARD | ❑ | Check that the CableCARD device is inserted properly (see pages |
device or CableCARD services | ❑ | The CableCARD device must be activated by your local cable TV provider before |
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| you can receive digital cable TV services. See the activation instructions on pages |
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| |
| ❑ | Check the Diagnostics and CableCARD setting options (see page 91). (This can |
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| be useful in providing information to an authorized technician or repair person.) |
| ❑ | Contact your cable TV provider. |
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Problem | Possible Remedies |
No picture (screen not lit), no | ❑ If your TV does not turn on and a red light keeps flashing, your TV may need |
sound | service. Call your local Sony Service Center. |
| ❑ Make sure the power cord is plugged in. |
| ❑ Press POWER on the right side of the TV. |
| ❑ Press TV/VIDEO to cycle through the connected video sources. |
| ❑ Try another channel; it could be station trouble. |
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Dark, poor or no picture | ❑ Adjust the Picture Mode option in the Video setting (see page 71). |
(screen lit), good sound | ❑ Adjust the Brightness option in the Video setting (see page 71). |
| ❑ Check the antenna/cable connections. |
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No color/dark picture/color is | ❑ Adjust the Color option in the Video setting (see page 71). |
not correct |
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Only snow and noise appear on | ❑ Check the antenna/cable connections. |
the screen | ❑ Try another channel; it could be station trouble. |
| ❑ Press ANT to change the input mode (see page 42). |
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Dotted lines or stripes | ❑ Adjust the antenna. |
| ❑ Move the TV away from noise sources such as cars, neon signs, or hair dryers. |
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Double images | ❑ Using a highly directional outdoor antenna or a cable may solve the problem. |
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“Black box” on screen | ❑ You have selected a text option in the Setup setting and no text is available. (See |
| page 85 to reset Setup selections.) To turn off this feature, set the Caption Vision |
| option to Off. If you were trying to select closed captioning, select CC1 instead of |
| |
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(Continued)
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