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Basic Operations
Parts Description
Watching TV
Enjoying
Movies/Music/Photos
Using Internet
Services and
Applications
Watching TV with
Friends Far and
Near
Using Other
Devices
Using BRAVIA
Sync Devices
Useful Functions
Connecting to the
Internet
Using Home
Network
Configuring
Various Settings
Troubleshooting
How to Use
Bookmarks
Top Page > Troubleshooting > Bluetooth Mouse Symptoms
Bluetooth Mouse Symptoms
Operation cuts out, or a device does not work.

Operation cuts out, or a device does not work.

Check if the device is turned on.
Replace the batteries of the device.
Re-register the device.
Bluetooth devices use the 2.4GHz band, therefore communication speed
may deteriorate or cut out occasionally due to wireless LAN interference.
If household electric appliances (e.g. microwaves or smartphones) are
placed nearby, radio wave interference is more likely.
The TV or mouse may not work on a metal rack due to wireless
communication interference.
For usable communication distances between the TV and other devices,
refer to the instruction manuals of the devices.
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