Condition

Explanation/Solution

Cannot change channels with

• If you are using the TV to change channels, first press TV (FUNCTION) once,

the remote control

and the TV indicator lights up.

 

• If you are using another device to change channels, be sure you have not

 

inadvertently switched your TV from the channel 3 or 4 setting.

 

• If you are using another device to change channels, be sure to press

 

FUNCTION for that device. For example, if you are using your cable box to

 

change channels, be sure to press STB (FUNCTION) once, and the STB

 

indicator lights up.

Remote control does not operate non-Sony video equipment

•If you replaced the batteries to the remote control recently, the code numbers for the video equipment may need to be reset.

•There may be more than one code for the equipment that you are attempting to operate.

•There is a possibility that some non-Sony equipment cannot be operated by your Sony TV remote control. You may need to use the equipment’s original remote control.

Some digital cable channels

• Certain cable companies have limitations on the broadcast of digital cable

are not being displayed

channels. Check with your cable company for more information.

 

• The digital cable channel may be set to Hidden in the Show/Hide Channels

 

setting (see page 39).

 

 

Lost password

• Select the Password settings on the Parental Lock settings, then enter the

 

following master password: 4357. The master password clears your previous

 

password and allows you to enter a new password (see page 40).

 

 

How to reset the TV to factory

• Turn on the TV. While holding down V on the remote control, press POWER

settings

on the TV. (The TV will turn itself off, then back on again.) Release V.

 

WARNING: The Reset will clear all of your customized settings including the

 

Parental Lock setting.

 

 

LAMP LED blinks in red

• Replace the lamp (see page 44).

 

“Lamp Replacement message” • It is time for you to replace the projection lamp used in you TV.

appears

• Turn to page 44 on “How to Replace the Lamp” and follow the directions on

 

replacing the lamp.

 

• Use only the lamp designated for your TV model.

 

• After the lamp is replaced, select the Lamp Replacement option in the

 

General settings.

 

 

The replacement lamp does

• The lamp door or lamp might not be securely attached. Repeat the steps on page

not light up

44 to ensure that they are both installed securely.

 

 

The cooling fan is loud

• If the TV is used at high altitudes and the Cooling Mode is set to High, the

 

cooling fan runs faster and its sound becomes louder. If the TV is not used at

 

high altitudes, set Cooling Mode to Auto (see page 43).

“High Temperature Warning!” • Make sure to remove dust from the ventilation slots on the rear and both sides of

 

message appears/POWER

the TV. In addition, make sure that there are no obstacles in front of the

 

LED blinks seven times in red

ventilation slots. If the message still appears after the dust or obstacles are

 

 

removed, the TV may need servicing. Call your local Sony Service Center.

 

 

 

 

Image left on the screen

• Turn off the TV for a while or let the TV run on another channel. Unlike plasma

 

(image retention)

TV and CRT TV, image retention on this TV is not permanent. It is only a

 

 

temporary condition (see page 10).

 

 

 

 

Green tint or uneven color

• After turning on the TV, you may notice a green tint or slight variation in color

 

uniformity appears on the

and brightness in certain areas of the picture. This will last only a few minutes

 

screen when the TV is

(possibly longer, in cooler rooms or conditions) while circuits within the TV

 

powered on

continually fine tune the color during the warm-up period. This is a normal

 

 

temperature characteristic of the components and not a malfunction.

 

 

 

 

White spot on the screen

• If screen is exposed to direct sunlight or strong ambient light, part of the screen

 

when powered off

may appear white even when TV is power off. This is due to the strong light

 

 

reflecting off the TV screen and reflections coming from behind the screen.

 

 

This is a structural property of the projection TV and is not a defect.

 

 

• Position your TV away from such light sources.

 

 

 

Information Other

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