Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

Possible remedies

No picture

No picture (screen is dark) and no sound. • Check the aerial connection.

•Plug the TV in and press the Power switch on the front of the TV.

•If the / (standby/sleep) indicator is on, press TV button on the remote control.

The TV turns off automatically. (The TV enters the standby mode.)

•Check that the Sleep Timer is activated (page 24).

•Check that the On/Off Timer is activated (page 25).

•Check that Auto Shutoff is activated (page 25).

No picture or no menu information from

• Check that the optional equipment is on and press the

 

 

 

 

 

 

equipment connected to the Scart

button repeatedly on the remote control until the correct

 

 

 

 

input

connector.

symbol is displayed on the screen.

•Check the connection between the optional equipment and the TV.

•If you connect the optional equipment to the Scart connector

3/ S , set “AV3 Input” in the “Features” menu to “S Video” (page 20).

Poor picture/Unstable picture.

 

 

 

Double images or ghosting.

•

Check aerial/cable connections.

 

 

•

Check the aerial location and direction.

 

 

 

 

Only snow and noise appears on the screen. •

Check if the aerial is broken or bent.

 

 

•

Check if the aerial has reached the end of its serviceable life. (3-

 

 

 

5 years in normal use, 1-2 years at the seaside)

 

 

 

 

 

Dotted lines or stripes.

•

Keep the TV away from electrical noise sources such as cars,

 

 

 

motorcycles, or hair-dryers.

No colour on colour programmes.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings (page 14).

•If you set the Power Saving function to “Reduce,” picture colours may become dimmer (page 19).

Some tiny black points and/or bright points on the screen.

•The picture of a flat panel display is composed of pixels. Tiny black points and/or bright points (pixels) on the screen, does not indicate a malfunction.

The screen flickers when turning on the TV. •

This is caused by the Plasma Display Panel feature, and does

 

 

not indicate a malfunction.

The picture is too bright.

•

Using the menu system, select the “Picture Adjustment” menu

 

 

and select “mode.” Then select the desired picture mode

 

 

(page 13).

 

 

 

Picture (stripe) noise.

•

Make sure that the aerial is connected using the supplied

 

 

coaxial cable.

 

•

Keep the aerial cable away from other connecting cords.

 

•

Do not use 300-ohm twin lead cables as interference may occur.

Distorted picture and noisy sound.

•Check if any connected optional equipment is installed in front of the TV or at the side of the TV. When installing optional equipment, leave some space between the optional equipment and TV.

Striped noise during playback/recording

•

Video head interference. Keep your VCR away from the TV.

 

of a VCR.

•

Leave a space of 30 cm between your VCR and the TV to avoid

 

 

 

noise.

 

 

 

GB

 

•

Avoid installing your VCR in front of the TV or at the side of

 

 

the TV.

 

 

 

 

 

 

 

 

 

Poor or no picture (screen is dark), but good

•

Using the menu system, select the “Picture Adjustment” menu

 

sound.

 

and select “Reset” to return to the factory settings (page 14).

 

Noisy picture when viewing a TV channel. • Using the menu system, select the “Manual Programme Preset” option in the “Set Up” menu and adjust Fine Tuning (AFT) to obtain better picture reception (page 23).

•Using the menu system, set the “NR” (Noise Reduction) option in the “Picture Adjustment” menu to reduce the noise in the picture (page 14).

continued...

Additional Information 33