Problem

 

Possible remedies

Distorted picture when changing

 

• Turn off any equipment connected to the Scart connector on

programmes or selecting teletext.

 

the rear of the TV.

 

 

 

 

 

 

 

 

 

 

Wrong characters appear when viewing

 

• Using the menu system, enter to the “Language/Country”

teletext.

 

option in the “Set Up” menu and select the country in which

 

 

 

 

 

 

 

 

 

you operate the TV set (page 21). For Cyrillic languages, we

 

 

 

 

 

 

 

 

 

recommend to select Russia country in the case that your

 

 

 

 

 

 

 

 

 

own country does not appear in the list.

 

 

 

 

 

 

 

 

 

No unscrambling or unstable picture whilst

• Using the menu system, select the “Features” menu. Then set

viewing a scrambled channels with a decorder

“AV3 Output” to “Auto” (page 20).

connected through the Scart connector

 

 

 

3/

 

 

 

 

 

 

 

S

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No sound/Noisy sound.

 

 

 

 

 

 

Good picture, no sound.

 

• Press the 2 +/– button on the remote control.

 

 

 

 

 

 

 

 

 

• Check that “TV Speakers” is set to “On” in the “Features”

 

 

 

 

 

 

 

 

 

menu (page 19).

 

 

 

 

 

 

 

 

 

• Check that headphones are not connected.

 

 

 

 

Audio noise.

 

• Make sure that the aerial is connected using the supplied

 

 

 

 

 

 

 

 

 

coaxial cable.

 

 

 

 

 

 

 

 

 

• Keep the aerial cable away from other connecting cords.

• Do not use 300-ohm twin lead cables as interference may occur.

• Communication problems may occur if the infrared communication equipment (e.g. infrared cordless headphones) is used near the TV. Please use headphones other than infrared cordless headphones, move the infrared transceiver away from the TV until the noise is eliminated, or move the transmitter and receiver of the infrared communication equipment closer together.

The TV fan noise becomes bigger.

•The ventilation holes can accumulate dust over a period of time. the accumulated dust may make the cooling function of the built-in fan less effective. To prevent this, we recommend removing the dust periodically (once a month) using a vacuum cleaner.

Cannot operate the menu.

• If the item you want to select appears in a pale colour, you

 

 

cannot select it.

 

 

 

Strange sound.

 

 

The TV cabinet creaks.

• Changes in room temperature sometimes causes the TV

 

 

cabinet to expand or contract, which can make slight noises.

 

 

This does not indicate a malfunction.

 

The TV whirs.

• The TV’s fan setting is working. This does not indicate a

 

 

malfunction.

 

The TV ticks.

• An electrical circuit inside the TV is activated when the TV is

 

 

turned on. This does not indicate a malfunction.

 

 

 

 

The TV buzzes.

• There might be a surge sound when turning on the TV. This

 

 

does not indicate a malfunction.

Remote control does not function.

•Check that the Media Selector on the remote control is set according to the device you are using (VCR, TV or DVD).

•If the remote control does not operate the VCR or DVD even when the Media Selector has been set correctly, enter the necessary code set as explained in “Remote Control Configuration for VCR/DVD” on page 31.

•Replace the batteries.

The / (standby/sleep) indicator on • Contact your nearest Sony service centre. the TV flashes.

If you continue to experience problems, have your TV serviced by qualified personnel. Never open the casing yourself.

34Additional Information