Additional Information
Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
Problem |
| Solution |
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
| ||||||||
No picture (screen is dark), no sound. | • Plug the set in. |
|
|
|
|
| |||||||||
|
|
|
|
| • Press the |
| button on the front of the set. |
|
|
|
|
| |||
|
|
|
|
| • If the indicator is on in red colour, press TV | button on the remote | |||||||||
|
|
|
|
| control. |
|
|
|
|
|
|
| |||
|
|
|
|
| • Check the aerial connection. |
|
|
|
|
| |||||
|
|
|
|
| • Check that the selected video source is on. |
|
|
|
|
| |||||
|
|
|
|
| • Turn the set off for 3 or 4 seconds and then turn it on again using the | ||||||||||
|
|
|
|
| button on the front of the set. |
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
| |||||||
Poor or no picture (screen is dark), | • Using the MENU system, select the Picture Adjustment menu. Adjust the | ||||||||||||||
brightness, contrast and colour balance levels. |
|
|
|
|
| ||||||||||
but good sound. |
|
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
| |||||
Poor picture quality when watching a | • Press the |
| button repeatedly on the remote control until the RGB | ||||||||||||
| |||||||||||||||
symbol |
|
|
| 1 is displayed on the screen. |
|
|
|
|
| ||||||
RGB video source. |
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
|
|
|
|
|
| |||
Good picture, no sound | • Press the |
| +/- button on the remote control. |
|
|
|
|
| |||||||
• Check that "Main" speaker is selected in the "Features" menu. |
|
| |||||||||||||
|
|
|
|
|
| ||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
| GB | |
No colour on colour programmes | • Using the MENU system, select the Picture Adjustment menu. Adjust the |
| |||||||||||||
|
| ||||||||||||||
colour balance. |
|
|
|
|
| ||||||||||
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |||||||
Distorted picture when changing | • Turn off any equipment connected to the Scart connectors on the rear of |
| |||||||||||||
| |||||||||||||||
the set. |
|
|
|
|
|
|
| ||||||||
programmes or selecting teletext |
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |||||||
Striped picture |
| • Adjust the RF Atenuator (ATT). For details, please refer to the section | |||||||||||||
| "Using the Further Programme Preset function". |
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
|
| |||||||
Noisy picture when viewing TV channel | • Adjust Fine Tuning (AFT) to obtain better picture reception. For details, | ||||||||||||||
please refer to the section "Using the Further Programme Preset function" | |||||||||||||||
|
|
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
| |||||
Remote control does not function | • Replace the batteries. |
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
| ||||||
|
|
|
|
|
|
|
| ||||||||
The lamp indicator |
|
| on the set | • Replace the lamp. For details please refer to the section “Replace the | |||||||||||
|
| ||||||||||||||
|
| Lamp” |
|
|
|
|
|
|
| ||||||
flashes. |
|
|
|
|
|
|
|
| |||||||
|
|
|
|
|
|
|
|
|
|
| |||||
|
|
|
|
|
|
|
| ||||||||
The standby indicator | on the set | • If you are changing the lamp without disconnecting the power cord, the | |||||||||||||
|
|
|
|
|
|
|
|
|
| ||||||
flashes. | standby indicator flashes. To continue changing the lamp, disconnect the | |
power cord and wait for about 30 minutes. | ||
| ||
| • Check that the lamp cover is tightly attached. | |
| • If you are not changing the lamp but the standby indicator flashes, contact | |
| your nearest Sony service centre. | |
|
|
• If you continue to have these problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
34 |
| Additional Information | 34 |
| |||
|
|
|
|
|
|
|
|