Problem | Cause/Remedy | |
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Only snow and noise appear | • | Check if the antenna is broken or bent. |
on the screen | • | Check if the antenna has reached the end of its serviceable life (three to five |
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| years in normal use, one to two years at the seaside). |
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Picture noise (dotted lines or | • | Keep the TV away from electrical noise sources such as cars, motorcycles, |
stripes) |
| or |
| • Make sure that the antenna is connected using the antenna cable (not | |
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| supplied). |
| • Keep the antenna cable away from other connecting cables. | |
| • | Do not use a |
| • Adjust the antenna direction for the minimum interference. Contact a Sony | |
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| dealer for advice. |
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Picture noise when viewing a | • | Select “Manual Program” in the “Program” menu and adjust “Fine” to |
TV channel |
| obtain better picture reception (page 35). |
| • Select “Noise Reduction” in the “Picture” menu to reduce the noise in the | |
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| picture (page 29). |
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Stripe noise during playback/ | • | Video head interference. Keep your VCR away from the TV. |
recording of a VCR | • | Leave a space of 30 cm between your VCR and the TV to avoid noise. |
| • | Avoid installing your VCR in front of the TV or beside the TV. |
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Good picture, but noisy sound | • | The TV system setting is inappropriate. |
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| If the sound of all the channels are noisy, perform “Auto Program” in the |
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| “Program” menu to preset the channel again (page 35). |
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| If the sound of some channels is noisy, select the channel, then perform |
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| “Manual Program” in the “Program” menu, and select the appropriate TV |
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| system (“TV System”) (page 35). |
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Good picture, but no sound | • | The volume level is too low. Press 2 + to increase the volume level. |
| • | The sound is muted. |
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| Press %, or 2 + to cancel the muting. |
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| Set “Speaker” to “On” in the “Sound” menu (page 32). |
| • The broadcast signal has a transmission problem. Press A/B until a better | |
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| sound is heard. |
| • “Speaker” is set to “Off”. Set to “On” in the “Sound” menu (page 32). | |
| • | “Mono” is selected. Set to “Auto” by pressing A/B (page 19). |
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Some tiny black points and/or | • | The picture of a display unit is composed of pixels. Tiny black points and/or |
bright points on the screen |
| bright points (pixels) on the screen do not indicate a malfunction. |
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No color on programs | • | Select “Reset” in the “Picture” menu to return to the factory settings |
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| |
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No color | • | The color intensity setting is too low. Select “Color” in the “Picture” menu |
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| to adjust the color intensity (page 29). |
| • The color system setting is inappropriate. Select “Color System” in the | |
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| “Setup” menu to select a correct color system (page 40). Usually set this to |
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| “Auto”. |
| • The antenna direction needs adjustment. Adjust the antenna direction. | |
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| Contact a Sony dealer for advice. |
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Lines moving across the TV | • | There is interference from external sources, e.g., heavy machineries, |
screen |
| broadcast station nearby. Use the fine tuning (“Fine”) function (page 35). |
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Information Additional
Continued