Troubleshooting
Picture
Problem | Cause/Remedy |
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No picture (screen is dark) and | • Check the aerial connection. |
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no sound | • Connect the TV to the mains, and press @/1 on the TV. | ||
| • | If the 1/ (standby/sleep timer) indicator lights up in red, press TV "/1. | |
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No picture or no menu | • | Check that the optional equipment is on and press | / repeatedly until |
information from equipment |
| the correct input symbol is displayed on the screen. |
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connected to the Scart socket | • Check the connection between the optional equipment and the TV. | ||
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Distorted picture | • Check if any connected optional equipment is installed in front of the TV or | ||
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| beside the TV. When installing optional equipment, leave some space | |
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| between the optional equipment and the TV. |
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| • When changing programmes or selecting Text, turn off any equipment | ||
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| connected to the Scart socket on the rear of the TV. |
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Double images or ghosting | • | Check aerial/cable connections. |
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| • Check the aerial location and direction. |
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Only snow and noise appear | • Check if the aerial is broken or bent. |
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on the screen | • Check if the aerial has reached the end of its serviceable life (three to five | ||
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| years in normal use, one to two years at the seaside). |
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Picture (dotted lines or stripes) | • Keep the TV away from electrical noise sources such as cars, motorcycles, | ||
noise |
| or |
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| • Make sure that the aerial is connected using the coaxial cable. | ||
| • Keep the aerial cable away from other connecting cables. | ||
| • Do not use a | ||
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Picture noise when viewing a | • Select “Manual Programme Preset” in the “Set Up” menu and adjust “AFT” | ||
TV channel |
| (Automatic Fine Tuning) to obtain better picture reception (page 29). | |
| • Select “Noise Reduction” in the “Picture Adjustment” menu to reduce the | ||
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| noise in the picture (page 21). |
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Stripe noise during playback/ | • Video head interference. Keep your VCR away from the TV. | ||
recording of a VCR | • Leave a space of 30 cm between your VCR and the TV to avoid noise. | ||
| • Avoid installing your VCR in front of the TV or beside the TV. | ||
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Some tiny black points and/or | • The picture of a display unit is composed of pixels. Tiny black points and/or | ||
bright points on the screen |
| bright points (pixels) on the screen do not indicate a malfunction. | |
No colour on programmes • Select “Reset” in the “Picture Adjustment” menu to return to the factory settings (page 21).
•If you set the “Power Saving” function to “Reduce”, picture colours may become dimmer (page 25).
Information Additional
Continued
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