Additional Information

Troubleshooting

If you have any problem while viewing your TV, please check the following troubleshooting guide. If the problem persists, contact your Sony dealer.

Problem

Possible remedies

 

 

 

No picture

 

 

No picture and no sound

• Check the AC cable, aerial and the VCR

 

 

connections (pages 7 and 8).

 

 

• Press TV I/1 on the remote (page 12).

 

 

• Press I/1 on the TV to turn off the TV for about

 

 

five seconds, then turn it on again (page 12).

 

 

 

No sound

• Press 2 + to increase the volume level (page 13).

 

Good picture but no sound

 

 

• Press % to cancel the muting (page 13).

 

 

 

Poor picture/sound

 

 

Snowy picture and noisy sound

• Check the aerial cable and connection on the TV,

 

 

VCR and on the wall (page 7).

 

 

• Check the aerial type (VHF/UHF). Contact a Sony

 

 

dealer for advice.

 

 

• Adjust the aerial direction. Contact a Sony dealer

 

 

for advice.

 

 

• Try using a booster, as signal transmission may be

 

 

low.

 

 

• Display the “SET-UP” menu and select

 

 

“MANUAL SET-UP” to preset the channel again

 

 

(page 22).

 

 

 

 

Distorted picture and noisy sound

• Turn off or disconnect the booster if it is in use, as

 

 

broadcast signals may be too strong.

 

 

 

 

Good picture but noisy sound

• If the sound of all the channels are noisy, display

 

 

the “SET-UP” menu and select “AUTO SET-UP”

 

 

to preset the channels again (page 21).

 

 

• If the sound of some channels is noisy, select the

 

 

channel, then display the “SET-UP” menu and

 

 

select the appropriate TV system (“SYSTEM”)

 

 

(page 22).

 

 

 

 

Dotted lines or stripes

• Do not use a hair dryer or other interference

 

 

sources near the TV.

 

 

• Adjust the aerial direction for minimum

 

 

interference. Contact a Sony dealer for advice.

 

 

 

 

Double images or “ghosts”

• Use a highly directional aerial.

 

 

• Adjust the aerial direction. Contact a Sony dealer

 

 

for advice.

 

 

• Turn off or disconnect the booster if it is in use, as

 

 

the booster may be inappropriate.

 

 

 

Information Additional

continued

Additional Information 25