Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
| Problem | Solution |
|
|
No picture (screen is dark) and no | •Check the aerial connection. |
sound. | •Plug the TV in and press the ! button on the front of |
| TV. |
| •If the standby indicator 1 is on, press &/1 button on |
| the remote control. |
Poor or no picture (screen is dark), but good sound.
•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings (see page 10).
No picture or no menu information | •Check that the optional equipment is on and press |
| ||||
from equipment connected to the |
|
| repeatedly on the remote control until the correct |
| ||
|
|
| ||||
Scart connector. | input symbol is displayed on the screen (see page 17). |
| ||||
|
|
|
|
|
|
|
Good picture, no sound. | •Press the | + button on the remote control. |
| |||
| •Check that headphones are not connected. |
| ||||
|
|
|
|
|
| |
No colour on colour programmes. | •Using the menu system, select the “Picture |
| ||||
| Adjustment” menu and select “Reset” to return to |
| ||||
| GB | |||||
| factory settings (see page 10). | |||||
|
|
|
|
|
| |
Distorted picture when changing | •Turn off any equipment connected to the Scart |
| ||||
programmes or selecting teletext. | connector on the rear of the TV. |
| ||||
|
|
|
|
|
| |
Wrong characters appear when | •Using the menu system, enter the “Language/ |
| ||||
viewing teletext. | Country” option in the “Set Up” menu and select the |
| ||||
| country in which you operate the TV set. For Cyrillic |
| ||||
| languages, we recommend to select Russia in the case |
| ||||
| that your own country does not appear in the list (see |
| ||||
| page 15). |
|
|
| ||
|
|
|
|
|
| |
Picture slanted. | •Using the menu system, select the “Picture Rotation” |
| ||||
| option in the “Set Up” menu to correct the picture |
| ||||
| slant (see page 15). |
| ||||
|
|
|
|
|
| |
Noisy picture when viewing a TV | •Using the menu system, select the “Manual |
| ||||
channel. | Programme Preset” menu and adjust Fine Tuning |
| ||||
| (AFT) to obtain better picture reception (see page 14). |
| ||||
| •Using the menu system, select the “Intelligent |
| ||||
| Picture” option in the “Picture” menu and select |
| ||||
| “On” to reduce the noise in the picture (see page 10). |
| ||||
|
|
|
|
|
| |
Remote control does not function. | •Replace the batteries. |
| ||||
|
|
|
|
|
| |
The standby indicator 1 on the TV | •Contact your nearest Sony service centre. |
| ||||
flashes red. |
|
|
|
|
|
|
|
|
|
|
|
|
|
In case of problems, have your TV serviced by qualified personnel. Never open the casing yourself.
Additional Information 19