Troubleshooting
Here are some simple solutions to the problems which may affect the picture and sound.
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No picture (screen is dark) and no | • | Check the aerial connection. |
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sound. | • | Plug the TV in and press the | button on the front of the TV. | |||||||||||
| • | If the standby indicator | is on, press the |
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Poor or no picture (screen is | • | Using the menu system, select the “Picture Adjustment” menu | ||||||||||||
dark), but good sound. |
| and select “Reset” to return to the factory settings. | ||||||||||||
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No picture or no menu | • | Check that the optional equipment is on and press the |
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information from equipment |
| button repeatedly on the remote control until the correct input | ||||||||||||
connected to the scart connector. |
| symbol is displayed on the screen (see page 19). |
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Good picture, no sound. | • | Press the | + button on the remote control. |
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| • | Check that the headphones are not connected. |
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No colour on colour programmes. | • | Using the menu system, select the “Picture Adjustment” menu | ||||||||||||
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Distorted picture when changing | • | Turn off any equipment connected to the scart connector on the | ||||||||||||
programmes or selecting teletext. |
| rear of the TV. |
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Wrong characters appear when | • | Using the menu system, display the “Language/Country” menu | ||||||||||||
viewing teletext. |
| and select the country in which you are operating the TV set. | ||||||||||||
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| own country does not appear in the list. |
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The TV picture is slanted | • | Using the menu system, select the “Picture Rotation” option in | ||||||||||||
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| the “Detail Set Up” menu to correct the picture slant. | ||||||||||||
Noisy picture when viewing a TV • Using the menu system, select the “Manual Programme Preset”
channel.menu and adjust Fine Tuning (AFT) to obtain a better picture reception.
•Using the menu system, select the “Noise Reduction” option in the “Detail Set Up” menu and select “Auto” to reduce the picture noise.
No unscrambled picture whilst • Using the menu system, display the “Set Up” menu. Then select
viewing un unscrambled channel the “Detail Set Up” option and set “AV2 Output” to “TV”. with a decoder connected through
the scart connector 
2/ 
S .
Remote control does not function. • Replace the batteries.
The standby indicator 
on the • Contact your nearest Sony service centre.
TV flashes.
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Additional Information 21