Troubleshooting

Here are some simple solutions to the problems which may affect the picture and sound.

Problem

Solution

 

No picture (screen is dark) and no

•Check the aerial connection.

 

sound.

• Plug the TV in and press the

button on the front of

the TV.

 

 

 

 

•If the standby indicator

is on, press

 

 

button on

 

the remote control.

 

 

 

 

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

No colour on colour programmes.

Distorted picture when changing programmes or selecting teletext.

Wrong characters appear when viewing teletext.

•Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings (see page 10).

•Check that the optional equipment is on and press the button repeatedly on the remote control until the

correct input symbol is displayed on the screen (see page 19).

•Press the + button on the remote control.

•Check that “TV Speakers” is “On” on the “Sound Adjustment” menu (see page 11).

•Check that headphones are not connected.

•Using the menu system, select the “Picture

Adjustment” menu and select “Reset” to return to

GB

factory settings (see page 10).

 

•Turn off any equipment connected to the Scart connector on the rear of the TV.

•Using the menu system, enter to the “Language/ Country” (see page 12) menu and select the country in which you operate the TV set. For Cyrillic languages, we recommend selecting Russia country if your own country does not appear in the list.

Picture slanted

Noisy picture when viewing a TV channel.

•Using the menu system, select the “Picture Rotation” option in the “Detail Set Up” menu to correct the picture slant (see page 16).

•Using the menu system, select the “Manual Programme Preset” menu and adjust Fine Tuning (AFT) to obtain better picture reception (see page 14).

•Using the menu system, select the “Noise Reduction” option in the “Detail Set Up” menu and select “Auto” to reduce the noise in the picture (see page 15).

No unscrambled picture whilst viewing un unscrambled channel with a decoder connected through the Scart connector :2/q.

Remote control does not function.

The standby indicator on the TV flashes.

•Using the menu system, select the “Set Up” menu. Then enter to “Detail Set Up” option and set “AV2 Output” to “TV” (see page 15).

•Replace the batteries.

•Contact your nearest Sony service centre.

If you continue to experience problems, have your TV serviced by qualified personnel. Never open the casing yourself.

Additional Information 21