Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem | Suggested Remedy |
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No picture (screen is dark), and no sound. | • | Check the aerial connection. |
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| • | Plug the TV in and press the button on the front of | ||||||||
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| • | If the standby indicator | is on press the |
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| or a numbered button on the remote control. |
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Poor or no picture (screen is dark), but good | • | Using the MENU system, select the “Picture |
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sound. |
| Adjustment“ display and select “RESET“ to return to | ||||||||
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| the factory settings. |
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No picture or menu information from equipment | • | Check that the optional equipment is on, and press | ||||||||
connected to the Scart socket. |
| the |
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| button of the remote control repeatedly until | |||||
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| the correct input symbol is displayed on screen. | ||||||||
Good picture, no sound. | • Press the | button on the remote control. |
•Check that “TV Speakers” is “On” in the “Detail Set
Up” menu. | GB |
•Check the Headphones are not connected.
No colour on colour programmes. | • | Using the MENU system, select the “Picture | ||||
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| Adjustment“ and select “RESET“ to return to the | ||
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| factory settings. |
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Distorted picture when changing programmes or | • | Turn off any equipment connected to the scart | ||||
selecting Teletext. |
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| connectors on the rear of the TV. |
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Wrong characters appear when viewing teletext. | • | Using the menu system, display the “Language/ | ||||
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| Country” menu and select the country in which you | ||
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| are operating the TV set. |
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| For Cyrillic languages, we recommend you select | ||
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| Russian as the country if your own country does not | ||
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Picture slanted. |
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| • | Using the menu system, select the “Picture Rotation” | ||
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| option in the “Detail Set Up” menu to correct the | ||
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| picture slant. |
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Snowy picture when viewing a TV channel. | • | Using the menu system, select the “Manual | ||||
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| Programme Preset” menu and adjust Fine Tuning | ||
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| (AFT) to obtain better picture reception. |
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| • Using the menu system, select the “Noise Reduction” | |||
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| option in the “Detail Set Up” menu and select “Auto” | ||
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| to reduce the noise in the picture. |
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No unscrambled picture whilst viewing un | • | Using the menu system, display the “Set Up” menu. | ||||
unscrambled channel with a decoder connected |
| Then select the “Detail Set Up” option and set “AV2 | ||||
through the scart connector |
| 2/ 2. |
| Output” to “TV”. |
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| • | Check that the decoder is not connected to the |
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| 1 scart socket. |
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Remote control does not function. | • | Replace the batteries. |
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The standby indicator on the TV flashes. | • | Contact your nearest Sony service centre. |
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•If you continue to have problems, have your TV serviced by qualified personnel.
•NEVER open the casing yourself.
Additional Information | 21 |