Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem

No picture (screen is dark) and no sound.

Poor or no picture (screen is dark), but good sound.

No picture or no menu information from equipment connected to the Scart connector.

Good picture, no sound.

No colour on colour programmes.

When you switch on the TV the last channel you were watching before switching the TV off does not appear.

Distorted picture when changing programmes or selecting teletext.

Distorted picture when pressing the Remote Control Locator button.

Wrong characters appear when viewing NexTView.

Solution

Check the aerial connection.

Plug the TV in and press the button on the front of the TV.

If the standby indicator is on, press TV button on the remote control.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings.

Check that the optional equipment is on and press the

button repeatedly on the remote control until the correct input symbol is displayed on the screen.

Press the + button on the remote control.

Check that “TV Speakers” is “On” in the “Sound Adjustment” menu.

Check that headphones are not connected.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to factory settings.

• This is not a malfunction. Press the number buttons on the

GB

remote control to select the desired channel.

 

Turn off any equipment connected to the Scart connector on the rear of the TV.

This is not a malfunction. It could be caused because some broadcast TV uses the same frequency or a frequency close to that of the remote control locator. This problem will disappear when you stop pressing the button.

Use the menu system to enter the “Language” menu (see page

14)and select the same language that NexTView is broadcast

in.

continued...

Additional Information 25