Troubleshooting (continued)

Symptom

 

Solutions

Possible cause

Good picture

• Press ü+ to increase the volume level.

• The volume level is too

 

 

 

low.

 

• Press Ûto cancel the muting.

• The sound is muted.

 

• Press A/B

until better sound is

• The broadcast signal has a

No sound

heard.

 

transmission problem.

 

 

 

Dotted lines or stripes

• Do not use a hair dryer or other

• There is local interference

 

equipment near the TV.

from cars, neon signs, hair

 

• Adjust the antenna direction for

dryers, power generators,

 

minimum interference. Contact a Sony

etc.

 

dealer for advice.

 

Double images or

• Use a highly directional antenna.

• Broadcast signals are

“ghosts”

• Use the FINE tuning feature. (page 36)

reflected by nearby

 

 

 

 

mountains or buildings.

 

• Adjust the antenna direction. Contact a

• The antenna direction

 

Sony dealer for advice.

needs adjustment.

 

• Turn off or disconnect the booster if it is

• Use of a booster is

 

in use.

 

inappropriate.

No color

• Display the A/V CONTROL menu and

• The color level setting is

 

select “ADJUST” in PICTURE MODE,

too low.

 

then adjust the COLOR level. (page 28)

 

 

• Display the CH. PRESET menu and

• The color system setting is

 

check the color system (COL SYS)

inappropriate.

 

setting (usually set this to AUTO).

 

 

(page 34)

 

 

 

• Adjust the antenna direction. Contact a

• The antenna direction

 

Sony dealer for advice.

needs adjustment.

Abnormal color patches

• Locate external speakers or other

• There is magnetic

 

equipment away from the TV. Press U

disturbance from external

 

(main power) on the TV to turn off the

speakers or other

 

TV for about five minutes, then turn it

equipment.

 

on again.

 

 

TV cannot receive stereo

• Press A/B

until “AUTO” appears on

• The stereo reception setting

broadcast signal.

the screen.

 

is inappropriate.

38Additional Information