xTroubleshooting

If you find any problem while viewing your TV, please check the following guide. If any problem persists, contact your Sony dealer.

Troubleshooting guide

Symptom

Possible cause

Solutions

Page

Snowy picture

• The connection is loose

• Check the antenna cable and connection

25

 

or the cable is

on the TV, VCR and at the wall.

 

 

damaged.

 

 

 

• The antenna setup is

• Check the antenna setup.

 

inappropriate.

Contact a Sony dealer for advice.

 

Noisy sound

• Channel presetting is

• Display the “Channel Setup” menu and

23

 

inappropriate or

select “Manual Program” to preset the

 

 

incomplete.

channel again.

 

 

• Signal transmission is

• Display the “Channel Setup” menu and

23

 

low.

set the “Signal Booster” to “Auto” from

 

 

 

“Manual Program”.

 

 

 

• Try using an external booster.

Distorted picture

• Broadcast signals are

• Turn off or disconnect the external booster

 

too strong.

if it is in use.

 

 

 

• Display the “Channel Setup” menu and

23

 

 

set the “Signal Booster” to “Off” from

 

Noisy sound

 

“Manual Program”.

 

Good picture

• The TV system setting

• Display the “Channel Setup” menu and

23

 

is inappropriate.

select the appropriate “TV System” from

 

 

 

“Manual Program”.

 

Noisy sound

 

 

 

No picture

• The power cord,

• Check the power cord, antenna and VCR

25

 

antenna or VCR is not

connections.

 

 

connected.

 

 

 

• The TV is not turned

• Press ?/1 (power).

10

 

on.

• Press ! (main power) on the TV to turn

9

No sound

 

 

 

off the TV for about five seconds, then

 

 

 

turn it on again.

 

 

 

continue

 

 

Additional Information 27