continued

Symptom

Possible cause

 

Solutions

Page

Good picture

• The volume level is too

• Press 2 + to increase the volume level.

10

 

low.

 

 

 

 

• The sound is muted.

• Press

to cancel the muting.

10

No sound

 

 

 

 

No sound or

• The “Portable Audio

• Display the “Setup” menu and set the

24

inappropriate

Mode” is functioning.

“Portable Audio Mode” to “Off”.

 

sound

 

 

 

Dotted lines or

• There is local

• Do not use a hair dryer or other

–

 

stripes

interference from cars,

equipment near the TV.

 

 

neon signs, hair dryers,

• Check the antenna setup. Contact a Sony

–

 

power generators, etc.

 

dealer for advice.

 

 

 

 

Double images or

• Broadcast signals are

• Use a highly directional antenna.

–

“ghosts”

reflected by nearby

• Use the fine tuning (“Fine”) function.

23

 

mountains or

 

buildings.

 

 

 

• The antenna setup is

• Check the antenna setup. Contact a Sony

–

 

 

 

inappropriate.

dealer for advice.

 

 

• Use of an external

• Turn off or disconnect the external booster

–

 

booster is

if it is in use.

 

 

inappropriate.

 

 

No color

• The color level setting

• Display the “Picture” menu and select

18

 

is too low.

“Personal” of “Mode”, then adjust the

 

 

 

“Color” level in “Picture Adjustment”.

 

 

• The color system

• Display the “Setup” menu and check the

24

 

setting is

“Color System” setting (usually set this to

 

 

inappropriate.

“Auto”).

 

 

• The antenna setup is

• Check the antenna setup. Contact a Sony

–

 

inappropriate.

dealer for advice.

 

Picture slant

• The magnetic

• Keep external speakers or other electrical

–

 

disturbance from

equipment away from the TV.

 

 

external speakers or

• Display the “Setup” menu and adjust

24

 

other equipment, or

 

the direction of the

“Picture Rotation” so that the picture

 

 

earth’s magnetic field

position is optimal.

 

 

may affect the TV.

 

 

28Additional Information