Troubleshooting
If you have any problems while viewing your video TV, please check the following troubleshooting guide. If the problem persists, contact your Sony dealer.
Symptom | Possible cause | Solutions |
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TV section |
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No picture/No sound | The power cord or antenna | Check the AC power cord and the |
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| is not connected. | antenna connections. |
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| The video TV is not turned | Press ?/1 on the video TV. If the |
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| on. | standby indicator (1) is lit in red, |
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| press ?/1 or a program number |
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| button on the remote control. |
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Good picture/No sound | The volume level is too | Press 2 + to increase the volume |
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| low. | level. |
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| The sound is muted. | Press % to cancel the muting. | Additional |
| Headphones are connected | Disconnect the headphones. | |
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| to i (headphones) jack. |
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No color or poor color | The color level setting is | Adjust PICTURE, COLOR and |
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| too low. | BRIGHT in the PERSONAL | Information |
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| ADJUST menu. (page 35) | |
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| The picture setting is | Press PIC MODE to switch the |
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| inappropriate. | picture setting. (page 15) |
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| The color system setting is | Display the TV SET UP menu and |
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| inappropriate. | check the color system (COL SYS) |
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| setting. (page 34) |
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| The antenna direction, | Adjust the antenna direction, |
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| position and angle need | position and angle. Contact a Sony |
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| adjustment. | dealer for advice. |
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Double images or “ghosts” | Broadcast signals are | Use a highly directional antenna. |
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| reflected by nearby |
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| mountains or buildings. |
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| The antenna direction, | Adjust the antenna direction, |
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| position and angle need | position and angle. Contact a Sony |
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| adjustment. | dealer for advice. |
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No picture/No sound from | The connecting cord | Check the connection between the |
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video input sources | between the video TV and |
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video TV and the input sources. |
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| the input sources is |
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| disconnected. |
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| Input is not selected | Press t so that “t1” or “t2” |
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| correctly. | appears. (page 48) |
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continued
Additional Information |
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