Sony KV-VF21M70 Troubleshooting

Troubleshooting

If you have any problems while viewing your video TV, please check the following troubleshooting guide. If the problem persists, contact your Sony dealer.

Symptom	Possible cause	Solutions
TV section
No picture/No sound	The power cord or antenna	Check the AC power cord and the
	is not connected.	antenna connections.
	The video TV is not turned	Press ?/1 on the video TV. If the
	on.	standby indicator (1) is lit in red,
		press ?/1 or a program number
		button on the remote control.
Good picture/No sound	The volume level is too	Press 2 + to increase the volume
	low.	level.
	The sound is muted.	Press % to cancel the muting.	Additional
	Headphones are connected	Disconnect the headphones.
	to i (headphones) jack.
No color or poor color	The color level setting is	Adjust PICTURE, COLOR and
	too low.	BRIGHT in the PERSONAL	Information
		ADJUST menu. (page 35)
	The picture setting is	Press PIC MODE to switch the
	inappropriate.	picture setting. (page 15)
	The color system setting is	Display the TV SET UP menu and
	inappropriate.	check the color system (COL SYS)
		setting. (page 34)
	The antenna direction,	Adjust the antenna direction,
	position and angle need	position and angle. Contact a Sony
	adjustment.	dealer for advice.
Double images or “ghosts”	Broadcast signals are	Use a highly directional antenna.
	reflected by nearby
	mountains or buildings.
	The antenna direction,	Adjust the antenna direction,
	position and angle need	position and angle. Contact a Sony
	adjustment.	dealer for advice.
No picture/No sound from	The connecting cord	Check the connection between the
video input sources	between the video TV and
		video TV and the input sources.
	the input sources is
	disconnected.
	Input is not selected	Press t so that “t1” or “t2”
	correctly.	appears. (page 48)

continued

Additional Information 51