Troubleshooting (continued)

Symptom

Solutions

Possible cause

Good picture

• Press ü+ to increase the volume level.

• The volume level is too low.

 

• Press Ûto cancel the muting.

• The sound is muted.

No sound

 

 

Dotted lines or stripes

• Do not use a hair dryer or other

• There is local interference

 

equipment near the TV.

from cars, neon signs, hair

 

• Adjust the antenna direction for

dryers, power generators,

 

minimum interference. Contact a Sony

etc.

 

dealer for advice.

 

Double images or

• Use a highly directional antenna.

• Broadcast signals are

“ghosts”

• Use the fine tuning (FINE) function.

reflected by nearby

 

(page 10)

mountains or buildings.

 

• Adjust the antenna direction. Contact a

• The antenna direction

 

Sony dealer for advice.

needs adjustment.

 

• Turn off or disconnect the booster if it is

• Use of a booster is

 

in use.

inappropriate.

No color

• Press SELECT until “COLOR” appears

• The color level setting is

 

on the screen, then press + or – to adjust

too low.

 

the color level. (page 15)

 

 

• Press SELECT until “COL SYS ” appears

• The color system setting is

 

on the screen, then check the color

inappropriate.

 

system setting (usually set this to

 

 

“AUTO”). (page 10).

 

 

• Adjust the antenna direction. Contact a

• The antenna direction

 

Sony dealer for advice.

needs adjustment.

Abnormal color patches

• Keep external speakers or other

• There are magnetic effects

 

electrical equipment away from the TV.

from external speakers or

 

Do not move the TV while the TV is

other electrical equipment

 

turned on. Press U (main power) on

that may affect the TV.

 

the TV to turn off the TV for about five

• The direction of the earth’s

 

minutes, then turn it on again.

magnetic field may affect

 

 

the TV.

20Additional Information