26 Additional Information
Troubleshooting (continued)Possible causeSymptom Solutions
Good picture
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
• Press ¸ + to increase the volume level.
• Press ¤ to cancel the muting.
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the FINE tuning feature. (page 23)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the A/V CONTROL menu and
select “ADJUST” in PICTURE MODE,
then adjust the COLOR level. (pages 16
and 17)
• Display the CH PRESET menu and
check the color system (COL SYS)
setting (usually set this to AUTO).
(page 24)
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other
electrical equipment away from the TV.
Do not move the TV while the TV is
turned on. Press U (main power) on the
TV to turn off the TV for about five
minutes, then turn it on again.
• The volume level is too
low.
• The sound is muted.
• There is local interference
from cars, neon signs, hair
dryers, power generators,
etc.
• Broadcast signals are
reflected by nearby
mountains or buildings.
• The antenna direction
needs adjustment.
• Use of a booster is
inappropriate.
• The color level setting is
too low.
• The color system setting is
inappropriate.
• The antenna direction
needs adjustment.
• There are magnetic effects
from external speakers or
other electrical equipment
that may affect the TV.
• The direction of the earth’s
magnetic field may affect
the TV.