Sony MSAC-US5 Troubleshooting, 20-GB, SymptomCause/Solution, BAdditional Information

If you run into any problem using this unit, use the following table to troubleshoot the problem. If the problem persists, contact your Sony dealer.

You cannot install the USB driver software.

•The connection between the personal computer and this unit is not correct.

tConnect correctly. (page 23) •Device other than this unit is connected

to the USB port on the personal computer.

tDisconnect or turn off the USB

devices except this unit. •“SETUP.exe” on CD-ROM has not been

carried out.

tCarry out “SETUP.exe”on CD-ROM.

You cannot install the	•“Memory Stick” is not in this unit.
“Memory Stick” driver	tInsert “Memory Stick” into this unit.
software.
“Memory Stick” icon does	•The connection between the personal
not appear in Explorer or	computer and this unit is not correct.
My computer.	tConnect correctly. (page 23)
(Windows)	•“Memory Stick” is not in this unit.
	tInsert “Memory Stick” into this unit.
“Memory Stick” icon does	•The connection between the personal
not appear.	computer and this unit is not correct.
(Macintosh)	tConnect correctly. (page 23)
	•“Memory Stick” is not in this unit.
	tInsert “Memory Stick” into this unit.