65Troubleshooting
Troubleshooting
If the player does not function as expected, try the following steps to resolve the issue.
1Reset the player by pressing the RESET button with a small pin.
The tracks and settings stored on the player are not affected by resetting the player. No information is erased.
2Check the symptoms in “Troubleshooting.”
3Check for information about the issue in CONNECT Player Help.
4Look for information about the issue on one of the support Web sites ( page 88).
5If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Power
Symptom | Cause or corrective action |
The lamp of the USB | The terminals of the USB adaptor are dirty. Wipe |
cable does not light. | them with a soft, dry cloth. |
| The player is not connected to the USB cable. |
| Insert the USB cable straight into the port until it is |
| firmly seated. Make sure that the lamp of the USB |
| cable lights up. |
|
|
The player turned off | The player turns off if left in pause mode for a few |
automatically. | minutes. Press any button other than the HOLD |
| button to turn the player on. |
Battery life seems short. The operating temperature is below 5°C (41°F). This is due to the battery characteristics and not a malfunction.
You have not used the player for a prolonged period. Efficiency of the battery will be improved by repeatedly charging and discharging.
The battery needs to be replaced. Consult your nearest Sony dealer.
The battery has not been given enough time to charge fully. Keep charging the battery until 
appears.
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