66 | Troubleshooting |
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| Sound |
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| Symptom | Cause or corrective action |
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| There is no sound. | The volume level is set to zero. Turn up the volume |
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| Noise is heard. | |
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| The headphone plug is not connected properly. |
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| Connect it firmly to the (headphones) jack ( |
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| The headphone plug is dirty. Clean the headphone |
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| plug with a soft dry cloth. |
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| No audio data is stored on the hard disk. |
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| The volume does not | “AVLS (Vol. Limit)” is set to “On.” Set it to “Off” |
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| increase. | |
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| There is no sound from | The headphone plug is not connected properly. |
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| the right channel of the | Connect it firmly to the (headphones) jack ( |
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| headphones. | |
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| The volume cannot be | “Audio Output” is set to “Line Out.” Adjust the |
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| adjusted. | volume using the volume control on the connected |
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| device, or set “Audio Output” to “Headphone” ( |
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| When using the player | “Audio Output” is set to “Headphone.” Set it to |
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| with a stereo system | |
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| connected, the sound is |
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| distorted or noisy. |
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| Operation/Playback |
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| Symptom | Cause or corrective action |
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| Buttons do not work. | The buttons are locked. Press and hold the HOLD |
button for a few seconds to unlock it ( page 7). Press any button other than the HOLD button.
The HOLD message appears when you press any button other than the HOLD button to turn on the player when the player is turned off with HOLD set to on. Press and hold the HOLD button while the message is displayed to disable the HOLD feature and activate the controls.
Moisture has condensed inside the player if the player is brought directly from a cold environment to a warm environment. Set the player aside for a few hours to allow the moisture to evaporate.
The remaining battery power is insufficient to operate the player. Charge the battery ( page 56).
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