Troubleshooting

Message

Meaning

Remedy

MG ERROR

An unauthorized distribution file is

 

detected for copyright protection.

Transfer the normal audio file back to the computer and then format your Network Walkman. For details, refer to “To delete abnormal data from the built-in flash memory” on page 40.

NO DATA

There is no audio files in the built-

 

in flash memory.

If there is no audio files in the built-in flash memory, use the SonicStage software to transfer audio files.

* This message is displayed for either flash memory. (NW-E99 only)

To delete abnormal data from the built-in flash memory

If “CANNOT PLAY,” “EXPIRED,” “FILE ERROR,” or “MG ERROR” is displayed, there is a problem with all or part of the data stored in the built-in flash memory.

Please follow the procedures below to erase data you cannot play.

1Connect your Network Walkman to the computer, and start the SonicStage software.

2If you have already specified the data with problems (such as expired songs), erase the data from the Portable Player window of the SonicStage software.

3If the problem persists, transfer all data without problems back to the computer using the SonicStage software while your Network Walkman is connected to the computer.

4Disconnect your Network Walkman from the computer and then format the built-in flash memory using the FORMAT menu (page 34).

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