Troubleshooting

If you experience any of the following difficulties while using Network Walkman, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. For trouble concerning operations while connecting with your computer, please refer to the supplied software‘s online help “Troubleshooting” contents, too.

To reset the player

If Network Walkman does not operate normally or if there is no sound, even after checking the troubleshooting guide below, remove the battery, then re-insert it.

What happened ?

On playback

Symptom

Cause/Remedy

There is no sound.

c Adjust the volume (page 11).

 

c Connect the headphones securely to the headphones jack.

 

 

The volume does not increase.

c Cancel the AVLS function (page 14).

 

 

Sound is distorted.

c Record with a higher bps value (page 32).

There is no sound from the right

c Make sure that the headphones plug is connected securely.

channel of the headphones.

 

 

 

Playback has stopped suddenly.

c The battery is exhausted. You need to change it (page 8).

 

c Release and reinsert the “Memory Stick” a few times to clean

 

the terminals.

 

 

Cannot playback audio data with

c You must set the date in the menu (page 18).

date limits.

c The date has expired.

 

 

On the display window

Symptom

Cause/Remedy

The backlight is off.

c Set the LIGHT setting to ON (turns on during operation) in the

 

menu (page 18).

s” appears instead of the album

c Use the OpenMG Jukebox to rename the title with characters

title.

which can be displayed on the player.

continued

Information Other

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