Troubleshooting (continued)

Error messages

Follow the instructions below if an error message appears in the display.

Message

Meaning

Remedy

ACCESS

Accessing the “Memory Stick.”

This is not an error. Please wait for

 

 

access to be finished. Do not take out the

 

 

“Memory Stick”.

CANNOT PLAY

• The player cannot playback certain

 

contents of this “Memory Stick” due

 

to a difference in format.

 

• Check-out has been interrupted

 

forcefully.

•Remove and reinsert the battery, and then check the display on the screen.

•If music data cannot be played back, you can erase it from the “Memory Stick.”

For details on how to erase, refer to “To erase the abnormal data from the Memory Stick” (page 29).

FILE ERROR

• Cannot read the data.

 

• The data is not normal.

•Remove and reinsert the battery, and then make sure displays on the screen.

•You need to Check-in data you are able to Check-in into your computer, then format the “Memory Stick” using this player. (See “To delete abnormal data from the Memory Stick” on page 29.)

FORMAT ERR

The inserted “Memory Stick” contains

 

a data format which is not supported

 

by Network Walkman. (For example,

 

if you format the “Memory Stick”

 

using the computer.)

You must format the “Memory Stick” following the instructions on page 21. (You must format the “Memory Stick” using this player. If you format the “Memory Stick” using the computer, you may Check-in/out, but you cannot playback using this player.)

HOLD

The HOLD switch is ON, and no

This is not an error. Switch the HOLD

 

operating buttons are available.

switch to OFF before operating the

 

 

buttons.

EXPIRED

• The data’s playback date has

• You need to set the current date to

 

expired.

playback data with date limits (page 18).

 

• The current date has not been set to

• If there is data in a different format,

 

playback data with date limits.

you must delete that data from the

 

• Plays back songs beyond the

“Memory Stick”. (See “To delete

 

playback restriction supported by

abnormal data from the Memory

 

Network Walkman.

Stick,” on page 29.)

 

 

 

MS LOCKED

The erasure prevention switch of the

Switch the erasure prevention switch to

 

“Memory Stick” is on LOCK.

OFF when connecting to your computer

 

 

or formatting a “Memory Stick.”

 

 

 

LOW BATT

The battery is low, and needs to be

You must charge the battery.

 

charged.

 

 

 

 

ERROR

A malfunction is detected.

First, remove and reinsert the battery.

 

 

If you have any questions or problems

 

 

concerning your Network Walkman,

 

 

please consult your nearest Sony dealer.

NO AUDIO

• There is no music data in

 

“MagicGate Memory Stick.”

 

• The “Memory Stick” is not

 

“MagicGate Memory Stick.”

Check that “MagicGate Memory Stick” is inserted. If there is no music data in “MagicGate Memory Stick,” use the OpenMG Jukebox to Check-out music items.

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