Troubleshooting (continued)

Recording

SymptomCause/Remedy

SymptomCause/Remedy

Recorded files cannot be deleted. • The file or the folder which cannot be deleted is set to [Read- only] on a computer.

“MEMORY IS FULL REMOVE CONTENT” is displayed even though the maximum recording time is not reached.

•The player can display up to a combined total of 999 files and folders. Although you can transfer more files or folders to the player, the player cannot display or play any files, folders, or levels that exceed this limit.

Delete unnecessary files until the combined total of files and folders becomes 999 or less.

Export the recorded files to a computer.

Delete the data using Windows Explorer.

•The battery power is low or exhausted.

Charge the battery fully (page 12).

The folder is not deleted even

• Files other than the recorded files are included in the folder.

though recorded files have all

Open the data using Windows Explorer, and delete the files

been deleted.

other than files recorded by the player.

The recording remaining time

• Due to system restrictions, the record remaining time may not

remains the same even though

recover even though some short files are deleted.

files are deleted.

 

Cannot record.

• The player memory is low.

 

Delete unnecessary files.

 

Export the recorded files to a computer.

 

Necessary free space may vary, depending on the bit rate or

 

recording time.

 

• The player can display up to a combined total of 999 files and folders.

 

Although you can transfer more files or folders to the player, the player

 

cannot display or play any files, folders, or levels that exceed this limit.

 

Delete unnecessary files until the combined total of files and

 

folders becomes 999 or less.

 

Export the recorded files to a computer.

 

• The player is connected to a computer.

 

Disconnect the player from the computer.

Connection with the computer/“Auto Transfer”software

Symptom

Cause/Remedy

 

 

“Auto Transfer” software does not

• If the “Auto Transfer” software does not start up by connecting

start up.

the player to the computer, double-click [My Computer] -

 

[WALKMAN] or [Removable Disk] - (AutoTransfer.exe).

 

• You may have deleted the “Auto Transfer” software.

 

Download the “Auto Transfer” software from the support web sites

 

(page 47) and store it in the built-in flash memory of the player.

“USB CONNECT” does not

• The player’s USB connector is not connected to a USB port on

appear when the player is

your computer properly.

connected to the computer.

Disconnect the player, and then reconnect it.

 

• A USB hub is being used.

 

Connect the player directly to a USB port as connection via a USB hub

 

may not work. However, a USB hub that supplies power can be used.

 

• Another application is running on the computer.

Troubleshooting

The total of the recorded time and the remaining time does not match the maximum recording time.

•When you record many short files, they may be recorded with automatically inserted blank spaces between files due to system restrictions. This causes an increase in total recorded time and results in the mismatch.

Disconnect the player, wait a few minutes, and reconnect it. If

the problem persists, disconnect the player, restart the

computer, and then reconnect the player.

 

 

 

 

 

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Continued  53