Sony NWD-B105F Troubleshooting (continued), FM Tuner (NWD-B103F/B105Fonly), Connection with the computer/“Auto Transfer”software (continued)

Troubleshooting (continued)

Connection with the computer/“Auto Transfer”software (continued)

SymptomCause/Remedy

Symptom	Cause/Remedy

Only a small number of songs	• There is not enough free space in the built-in flash memory.
can be transferred to the player.	 Delete unnecessary songs to increase free space.

The player is not recognized by the computer when it is connected to the computer.

• The player’s USB connector is not connected to a USB port on

your computer properly.

 Disconnect the player, and then reconnect it.

• Non-audio data is stored in the built-in flash memory.

 Move non-audio files to the computer to increase free space.

•	A USB hub is being used.
	 Connect the player directly to a USB port as connection via a
	USB hub may not work. However, a USB hub that supplies
	power can be used.
•	The USB port on your computer may have a problem. Connect

The player becomes unstable while it is connected to the computer.

•A USB hub is being used.

Connect the player directly to a USB port as connection via a USB hub may not work. However, a USB hub that supplies power can be used.

the player’s USB connector to another USB port on your

computer.

FM Tuner (NWD-B103F/B105F only)

Symptom

Cause/Remedy

Audio files cannot be transferred	• The player’s USB connector is not connected to a USB port on
to the player from your computer.	your computer properly. Make sure that “DATA ACCESS” or
	“USB CONNECT” appears on the display.
	 Disconnect the player, and then reconnect it.
	• There is not enough free space in the built-in flash memory.
	 Delete unnecessary songs to increase free space.
	• Abnormal file(s) exists on the player.
	 Transfer your necessary files back to your computer and
	format the player (page 42).
	• An audio file is damaged.
	 Delete the audio file then transfer it again. When transferring
	the audio file, close any other applications to avoid file
	damage.

	You cannot hear the FM	• The receiving frequency is not fully tuned in.
	broadcast well.	 Select the frequency manually to improve reception (page
		27).
	Reception is weak and sound	• The radio signal is weak.
	quality is poor.	 Listen to the FM broadcast near a window since the signal
		may be weak inside buildings or vehicles.
		• The headphone cord is not extended enough.
		 The headphone cord functions as an antenna. Extend the
		headphone cord as far as possible.
	The FM broadcast is affected by	• A device emitting radio signals, such as a mobile phone is being
	interference.	used near the player.
		 When using such devices as mobile phones, keep them away
		from the player.
		Continued 

Troubleshooting