ModelName: Cancun_E
PartNumber: 4-185-044-11
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Troubleshooting
Table of
Contents
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Operation
There is no sound.
The volume level is set to zero.
Turn the volume up ( p. 5).
The headphone jack is not connected properly.
Connect the headphone jack properly ( p. 6).
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
No audio files are stored in the memory.
If [NO DATA] appears, transfer music from the computer.
Songs cannot be played.
The battery power is consumed.
Charge the battery fully ( p. 14).
If the player does not react, even after charging the battery, press the RESET
button to reset the player ( p. 56).
Noise is generated.
A device emitting radio signals, such as a mobile phone is being used near the
player.
When using such devices as mobile phones, keep them away from the player.
Music data is damaged.
Delete the data then transfer again. When transferring data, close any other
applications to avoid file damage.
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
Buttons do not work.
The HOLD switch is set to the direction of the arrow ().
Slide the HOLD switch to the opposite direction of the arrow () ( p. 7).
The player contains moisture condensation.
Wait a few hours to let the player dry.
The remaining battery power is low or insufficient.
Charge the battery power by connecting to the computer ( p. 14).
If the player does not react, even after charging the battery, press the RESET
button to reset the player ( p. 56).
Playback does not stop.
With the player, there is no difference between stopping and pausing. When you
press the button, appears and playback pauses/stops.
It takes time to start up the player.
It may take time to start up the player if many files or folders are stored on the
player, or if audio data transferred to the player has a lot of ID3 tag information.
Wait until the start-up animation appears.
Continued