Getting help

Sony Notebook User Guide

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❑Check if the Access Point is displayed in the Available networks window.

❑To check this, click Start and then Control Panel.

❑Double-click the Network Connections icon.

❑Right-click the Wireless Network Connection icon and select Properties.❑Select the Wireless Networks tab.

❑Check if the Access Point is displayed in Available networks.

❑Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or neared to any Access Point you may be using.

The data transfer speed is slow

❑The maximum communication speed can vary depending on the obstacles or the distance between the communication devices, the radio waves, the operating system or the software you use. Remove the obstacle or make the distance between the Access Point and your machine smaller.

❑It is possible that your Access Point communicates at the same time with another Access Point. Read the manual of the Access Point.

❑If several computers communicate with the same Access Point, the concentration may be too high. Wait a few minutes and try to access again.

I cannot access the Internet

❑Check the settings of the Access Point. See the manual of the Access Point.

❑Check if your computer and the Access Point are communicating.

❑Make the distance between the Access Point and your machine smaller.