Getting help

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Guide

 

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Getting help

 

User

 

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Notebook

Sony provides several support options for your computer.

 

 

Sony support options

 

Sony

Printed documentation supplied with your notebook

 

❑A Getting Started brochure, where you find a brief description of the items in your box, some specifications of your notebook, and how to set up your notebook;

❑A Customer Guide, where you find all the basic information you need to start using your notebook, as well as troubleshooting and VAIO-Link information;

❑Your Sony Guarantee conditions;
❑A Safety Regulations flyer;
❑A Modem Regulations flyer.
Online user guides on your Documentation CD-ROM

❑The Sony notebook user guide (hardware guide) explains how to use your computer, connect peripheral devices. It contains a list of specifications of your computer and accessories.

❑The About the software on your Sony notebook guide (software guide) lists the pre-installed software titles and explains how to use the utility programs and perform basic computer tasks.

Go to http://www.club-vaio.sony-europe.com to find online tutorials about your favorite VAIO software.

❑The Customer Service Guide gives you complete information on the VAIO-Link Services.