Getting help

Sony Notebook User Guide

n N

82

Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 82)

❑About the display (page 85)

❑About CDs and floppy disks (page 86)

❑About sound (page 89)

❑About the modem (page 90)

❑About peripherals (page 91)

❑About digital video captures and DVgate (page 93)

❑About power management (page 93)

About the computer and software

My computer does not start

❑Check that the computer is plugged into a power source and that it is turned on.

❑Check that the power indicator on the front panel of the computer indicates that the power is on.

❑Check that the battery packs are inserted properly and that they are charged.

❑Make sure there is no disk in the floppy disk drive.

❑Confirm that the power cord and all cables are connected firmly.

❑If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is turned on and works.