Getting help

Sony Notebook User Guide

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The disc tray ejects even when it has been locked into place

❑Ensure that the disc is placed with the label side facing up.

❑Clean the disc and the CD-ROM drive lens.

❑The disc may be scratched. Place another disc to see if that is the reason.

❑There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour.

About sound

My speakers are not producing sound

❑The built-in speakers may be turned off. Press <Fn>+<F3> to turn on the speakers.

❑The speaker volume may be turned to the minimum. Press <Fn> and then press <F4> repeatedly to increase the volume.

❑If your computer is powered by battery, check that the battery is inserted properly and that it is charged.

❑If you are using an application that has its own volume control, check that the volume is turned up.

❑Check the volume controls in Windows®.

❑If you use external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that the batteries are inserted properly and that they are charged.

❑If you have connected an audio cable to the headphone connector, disconnect the cable.

My microphone does not work

Check that the external microphone (optional) is plugged into the microphone connector.