Getting help

Sony Notebook User Guide

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When I double-click an application icon a message such as 'You must insert the application CD into your CD-ROM drive' appears and the software does not start.

❑Some titles require specific files that are located on the application CD-ROM. Insert the disc and try starting the program again.

❑Make sure you place the disc in the tray with the label side facing up.Why does my CD-RW drive not record at the highest speed?You must use 8x CD-R or 4x CD-RW media or higher to achieve optimum performance.

If you want to use other media and are having difficulty formatting non-4x CD-RW discs, change the writing speed from 4x to a lower setting.

To change the writing speed from the default to a lower speed, proceed as follows:

1Go to My Computer from the Start menu.2Right-click the disc drive icon.3Select Properties.4Select the Settings tab.5Change the Current Write Speed field.

6Click OK.

✍The VAIO notebook has a maximum recording rate of 8x for CD-R and 4x for CD-RW discs.

The disc tray does not eject even when the eject button is pressed❑Check that the notebook is turned on.

❑The CD-writing application software may be stopping the disk from being ejected.