Support Options
59
Quicken® 2002 New User Edition (Intuit Inc.)
RealOne™ (RealNetworks, Inc.)
Sony Applications (Sony Electronics Inc.)
Windows® Operating System , Word (Microsoft Corp.)
WinDVD® (InterVideo, Inc.)
Sony Service Center
For the Sony Service Center nearest you, call 1-888-4-SONY-PC
(1-888-476-6972) or find Sony Customer Service on the Web at
http://www.sony.com/pcsupport.
Web site http://www.intuit.com/support
telephone 900-555-4932; 800-644-31931
1 Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free
of charge.
hours M-F, 5 A.M.-5 P.M. (Pacific time)
Web site(s) http://service.real.com/rjoptions.html
e-mail http://service.real.com/help/call.html (online e-mail form)
Web site http://www.sony.com/pcsupport
telephone 888-4-SONY-PC (888-476-6972)1
1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of
purchase.
hours 7 days a week, 24 hours a day
Web site http://www.sony.com/pcsupport
telephone 888-4SONYPC (888-476-6972)1
1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of
purchase.
hours 7 days a week, 24 hours a day
Web site http://www.intervideo.com
telephone 510-651-0888