Support Options

Quicken® 2002 New User Edition (Intuit Inc.)

Web site

http://www.intuit.com/support

telephone

900-555-4932; 800-644-31931

hours

M-F, 5 A.M.-5 P.M. (Pacific time)

 

 

1Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge.

RealOne™ (RealNetworks, Inc.)

Web site(s)

http://service.real.com/rjoptions.html

e-mail

http://service.real.com/help/call.html (online e-mail form)

 

Sony Applications (Sony Electronics Inc.)

 

 

Web site

http://www.sony.com/pcsupport

 

 

telephone

888-4-SONY-PC (888-476-6972)1

hours

7 days a week, 24 hours a day

 

 

1Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

Windows® Operating System, Word (Microsoft Corp.)

Web site

http://www.sony.com/pcsupport

telephone

888-4SONYPC (888-476-6972)1

hours

7 days a week, 24 hours a day

 

 

1Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

WinDVD® (InterVideo, Inc.)

Web site

http://www.intervideo.com

telephone510-651-0888

Sony Service Center

For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972) or find Sony Customer Service on the Web at http://www.sony.com/pcsupport.

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Sony PCG-GRZ530 quick start Sony Service Center, Quicken 2002 New User Edition Intuit Inc