Sony PCGA-UVC10 operating instructions 22 GB

SymptomCause/Remedy

You cannot adjust the speaker volume using the Fn key.

Depending on the computer you are using, you may not be able to use the Fn key to adjust the volume when the camera is connected to your computer. Open the volume control from the taskbar or notification area and adjust the volume (page 17).

When downloading	•	Depending on the Network Smart Capture effect settings,
movies from the		frame dropout may occur. For details, refer to the Network
camera, frame dropout		Smart Capture help.
occurs and sound is	•	If multiple software applications are open concurrently, the
interrupted.
		processing speed of your computer may be exceeded. Close
		any software applications you are not using.
	•	Your computer’s power management function is enabled.
		c Check the CPU speed setting for your computer. For
		setting details, refer to the manuals provided with your
		computer.
Images downloaded	Images may stop for a few seconds in the following
from the camera stop	situations. However, this is not a defect.
for a few seconds.	•	When a keyboard shortcut that uses the Fn key is
		performed.
	•	When the CPU load is too heavy.
	•	When using a Sony notebook with an internal camera, and
		you press CAPTURE on your computer.
Images downloaded	•	Multiple software applications are running concurrently.
from the camera are		c Close one of the software applications.
not displayed.
	•	Depending on the screen mode and number of colors your
		computer is using, as well as other conditions of use,
		available video memory may be insufficient.
		c Reduce the resolution, or reduce the number of colors
		used.
	•	If you perform the above procedure and the images still do
		not appear, restart your computer.
Sound is not recorded	•	Check whether the recording control (or audio recording
even though the		control) is set properly (page 17).
microphone is	•	If the device driver is not installed, sound may not be

connected.	recorded even though the microphone is connected. Follow
	the procedure described in “Installing the driver” (page 7)
	to install the driver.

When you connect the USB cable, the “Add New Hardware Wizard” dialog box appears on your computer screen.

The driver for the device is not installed.

cClick “Cancel” in the “Add New Hardware Wizard” dialog box and, after disconnecting the USB cable from the USB connector, follow the procedure described in “Installing the driver ” to install the driver.

22 GB