| Other Information |
|
|
Symptom | Possible Cause and remedies |
|
|
The Satellite Receiver | Check the placement of the Satellite Receiver. Place the |
gets extremely hot. | Satellite Receiver in a location with adequate |
| ventilation. Do not place the Satellite Receiver in a |
| cabinet or on a TV. If the heat is excessive, contact your |
| Sony dealer. |
The Satellite Receiver turns off and on by itself.
This is often caused by static build up. Turn off the Satellite Receiver and disconnect the AC Power Cord from the power outlet. Then reconnect the AC Power Cord to the power outlet and turn on the Satellite Receiver. If this does not solve the problem, contact your Sony dealer.
The Satellite Receiver | Make sure the AC Power Cord is securely connected to |
will not turn on. | the Satellite Receiver and a power outlet. |
|
|
The Satellite Receiver | Turn off the Satellite Receiver and disconnect the AC |
will not connect to | Power Cord from the power outlet. Then reconnect the |
the Internet after | AC Power Cord to the power outlet and turn on the |
receiving an upgrade | Satellite Receiver. You may need to repeat this |
from the UltimateTV | procedure three or four times to solve the problem. |
service. |
|
|
|
The Message | You can set your Satellite Receiver to check for |
Indicator light is not | messages automatically. However, if you check for |
working. | messages yourself before the Satellite Receiver is set to |
| do so automatically, the Message Indicator may not |
| light until the Satellite Receiver checks again. You may |
| want to consider setting the Satellite Receiver to check |
| for mail when you usually are not connected. |
|
|
Remote control or | Replace the batteries. |
keyboard is no longer | Try pressing the SAT FUNCTION button. |
working. |
|
|
|
No channels are | Activate your service by contacting DIRECTV at |
viewable. | |
| Check the status of your service with UltimateTV at |
| |
|
|
27