Symptom | Check these items | |
Picture is fuzzy | • | Adjust the brightness and contrast (page 11). |
| • | Adjust the pitch and phase (page 12). |
xProblems caused by a computer or other equipment connected, and not caused by the monitor
• Set the resolution to SXGA (1280 × 1024) on your computer.
Picture is ghosting | • | Eliminate the use of video cable extensions and/or video switch boxes. |
| • | Check that all plugs are firmly seated in their sockets. |
Picture is not centered or sized properly
Picture is too small | x Problems caused by a computer or other equipment connected, and not | |||
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| • Set the computer’s resolution to the screen’s resolution. | ||
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Picture is dark | • Adjust the brightness using the BRIGHTNESS menu (page 11). | |||
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| • Adjust the backlight (page 11). |
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| • Adjust the brightness using the |
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| • It takes a few minutes for the display to become bright after turning on the monitor. | ||
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Wavy or elliptical pattern (moire) | • Adjust the pitch and phase (page 12). | |||
is visible |
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Color is not uniform | • Adjust the pitch and phase (page 12). | |||
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White does not look white | • Adjust the color temperature (page 13). | |||
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Monitor buttons do not operate | • If the menu lock is set to ON, set it to OFF (page 14). | |||
( | appears on the screen) |
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Displaying this monitor’s information
While the monitor is receiving a video signal, press and hold the MENU button for more than 5 seconds until the information box appears.
Press the MENU button again to make the box disappear.
If any problem persists, call your authorized Sony dealer and give the following information:
•Model name:
•Serial number
•Detailed description of the problem
•Date of purchase
•Name and specifications of your computer and graphics board
MENU
Example
INFORMATION
Model name
MODEL :
SER NO : 1234567 Serial number
MANUFACTURED :
Week and year of manufacture
18