Trouble symptoms and remedies

If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.

Symptom

Check these items

No picture

 

 

 

 

 

If the 1 (power) indicator is not lit,

• Check that the power cord is properly connected.

 

or if the 1 (power) indicator will not

 

 

light up when the 1 (power) switch

 

 

is pressed,

 

 

 

 

 

If CABLE DISCONNECTED

• Check that the video signal cable is properly connected and all plugs are firmly seated in

 

appears on the screen,

their sockets (page 7).

 

 

• Check that the video input connector’s pins are not bent or pushed in.

 

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

 

signal cable, CABLE DISCONNECTED may appear on the screen before entering the

 

 

power saving mode. This is not a malfunction.

If NO INPUT SIGNAL appears on the screen, or the 1 (power) indicator is orange,

•Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets (page 7).

•Check that the video input connector’s pins are not bent or pushed in.

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

•Check that your graphics board is installed properly.

•Check that the computer’s power is on.

•Restart the computer.

If OUT OF RANGE appears on the screen,

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the computer’s graphics board within the following ranges:

Horizontal: 28–80 kHz

Vertical: 48–75 Hz

Resolution: 1280 ⋅ 1024 or less

If you are using Windows and replaced an old monitor with this monitor,

•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select “SDM-HS75” or “SDM-HS95” from the “Models” list in the Windows device selection screen. If the model name of this monitor does not appear in the “Models” list, try “Plug & Play.”

If using a Macintosh system,

• If you use the Macintosh adapter (not supplied), check that the Macintosh adapter and the

 

video signal cable are properly connected (page 7).

Picture flickers, bounces, oscillates, or is scrambled

•Adjust the pitch and phase (page 12).

•Try plugging the monitor into a different AC outlet, preferably on a different circuit.

xProblems caused by a computer or other equipment connected, and not caused by the monitor

•Check your graphics board manual for the proper monitor setting.

•Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of the input signal are supported by this monitor. Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the monitor to sync correctly.

•Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

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