Trouble symptoms and remedies

If a problem is caused by the connected computer or other equipment, please refer to the connected’s instructionequipmentmanual. Use the self-diagnosis function (page 21) if the following recommendations do not resolve the problem.

Symptom

Check these items

No picture

If the1 (power) indicator• Checkis notthat thelit,power cord is properly connected. or ifthe1 (power)indicator• Checkwillnotthat the monitor’s power is “on” (page 9). light up when1(powther) switch

is pressed

If the 1 (power) indicatorUseisthegreenself-diagnosis function (page 21). or flashing orange

If CABLE DISCONNECTED

• Check that the video signal cable is properly connected and all plugs are firmly seated in

appears on the screentheir sockets (page 7).

 

• Check that the video input connector’s pins are not bent or pushed in.

 

• Check that the input select setting is correct (page 9).

 

• A non-supplied video signal cable is connected. If you connect a non-supplied video

 

signal cable, CABLE DISCONNECTED may appear on the screen before entering the

 

power saving mode. This is not a malfunction.
If NO INPUT SIGNAL appears on

• Check that the video signal cable is properly connected and all plugs are firmly seated in

the screen, or the 1 (power)

their sockets (page 7).

indicator is either orange• Check thatorthe video input connector’s pins are not bent or pushed in.

alternating between green• Check thatandthe input select setting is correct (page 9).

orange

• Set the digital/analog select switch to an appropriate position according to the type of

 

signals input via the DVI-I (digital/analog RGB) input connector (page 7).
xProblems caused by the connected computer or other equipment

The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.

Check that your graphics board is attached to the computer properly.Check that the computer’s power is “on.”

If OUT OF SCAN RANGE appears xProblems caused by the connected computer or other equipment

on the screen• Check that the video frequency range is within that specified for the monitor. If you replaced an old monitor with this monitor, reconnect the old monitor and adjust the

frequency range to the following:Horizontal frequency: 28 – 92 kHz, Vertical frequency: 48 – 85 Hz

GB

 

If using Windows

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

 

 

following. Select “SONY” from the “Manufactures” list and select “SDM-M81” from the

 

 

“Models” list in the Windows device selection screen. If “SDM-M81” does not appear in

 

 

the “Models” list, try “Plug & Play” or install the information file for this monitor using

 

 

the Windows Monitor Information Disk (page 9).

 

 

 

 

If using a Macintosh system• Check and refer to the supplied “Notes for Macintosh users.”

 

 

Picture flickers, bounces,• Adjust the pitch and phase (Analog RGB signal only) (page 13).
oscillates, or is scrambled

• Isolate and eliminate any potential sources of electric or magnetic fields such as other

 

 

monitors, laser printers, electric fans, fluorescent lighting, or televisions.

 

 

• Move the monitor away from power lines or place a magnetic shield near the monitor.

 

 

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.

 

 

• Change the orientation of the display.

xProblems caused by the connected computer or other equipment

Check your graphics board manual for the proper monitor setting.

Confirm that the graphics mode (VESA, Macintosh 19'' Color, etc.) and the frequency of the input signal are supported by this monitor (Appendix). Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the monitor to sync correctly.

Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

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